Michael Goertz Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi

Greater Milwaukee Area

Building the Learning and Organizational Development functions at Douglas Dynamics

Brookfield, Wi

• Created innovative learning solutions for internal associates leveraging gamification learning methods.• Created internal educational material using advanced instructional design techniques to educate departments on new processes and functions. • Developed and maintained blended learning curriculum and supporting documentation for instructor-led virtual courses.• Worked with subject matter experts to ensure course material and training courses reflect current project features and organizational processes.• Utilized instructional design techniques to research, design, and develop learning materials for new and existing programs in a variety of subjects and products.• Maintained relationships with various departments to ensure product training material is updated in a timely manner.• Worked within tight deadlines to ensure client learning materials were created and tested prior to product release date. • Worked closely with international team members in various time zones to ensure content creation was accomplished in a timely manner.

Racine, Wi

• Project manager for transitioning to a competing Learning Management System Software as a Service (SAAS) with a 5 year forecast savings of $350,000.• Administer multiple Learning Management Systems (some during transition/conversion) and enterprise wide performance management software.• Merge corporate learning functions and performance management into one system to support a culture of continual associate growth and development.• Create performance measurement processes to facilitate company transition to ongoing performance management instead of annual review cycles.• Optimize learning content across multiple company divisions and organizations to centralize learning and encourage associate performance development.• Consult with operational areas in determining best learning methodology, and options for potential solutions. • Instructional design duties creating system simulations, online learning, and course content to cover various department and company needs.• Manage system and process for the annual company goal setting initiative.• Conduct data analysis of associate performance metrics to determine trends and areas where additional development budget funds could be assigned.• Coach team members on how to improve and better utilize eLearning content creation software.

Greater Milwaukee Area

• Project managed large scale training initiatives including developing curriculum, and implementing delivery plans.• Measure and evaluate new and existing curriculum to determine effectiveness and overall knowledge transfer.• Research and procure training tools and support materials to further department skills and develop employees.• Collaborate with project leaders, subject matter experts, and relevant departments to assess learning needs and objectives.• Design, develop, and deliver training, interactive eLearning modules, documentation, trainer guides, job, aids and communication for employees across multiple international sites.• Generate creative learning and educational programs for new systems and product releases for both internal employees and policyholders.• Create and implement evaluation strategies to accurately assess learner understanding and utilization.• Administer and maintain corporate learning management system (LMS) database.• Act as primary instructional designer and trainer for all Affordable Care Act training materials and classes.• Assist with the development, testing, and implementation of corporate online collaboration & learning web space.• Lead corporate-wide training initiatives on communication and marketing redesign.

Greater Milwaukee Area

Develop, maintain and administer training for new and existing employees ranging from self paced power points to multi-week instructor led classroom settings.

Handed customer service, sales & support for small to mid sized businesses. This included products covering POTS lines to Digital Lines, trunks, and phone systems.

Testing, education, and HIV prevention to all ranges and diversities. Focused on training and education including delivery of prevention trainings. Also specialized in program development and statistical monitoring of program effectiveness.

Co-Op position with ARCW at the Center for AIDS Intervention Research (CAIR) focusing on behavioral research in targeted communities regarding HIV awareness, education, and general preventative behaviors. Research was funded by the Centers for Disease Control grant #601, the CITY (Community Intervention Trial for Youth) Project.

Masters, Human Resources And Labor Relations

Graduated with High Honors in December of 2007. Also completed a Graduate Certificate in Mediation & Negotiation in December of 2007.

Bachelors, Psychology

Activities and Societies: Sigma Xi Psychological Association.