Provided leadership, direction, and supervision for operational functions. Served as liason to multiple departments: Finance, Human Resources, Executive Team, and Information Systems. Managed relationships with outside vendors, the historic Auditorium Theater, Roosevelt University, and the Chicago Teamster Union. Strategic oversight of $1.5M annual budget for 12 departments within the Chicago campus. Maintained communication within all operations (OPS) functions at multiple campuses. Cultivated a strong union environment as liason between teamster workers, AV technicians, and sound engineers.

Successfully led teams of account executives in acquiring, developing and managing business accounts throughout the greater Chicago and Northwest Indiana region. Selected to lead initiative to quickly, accurately and effectively integrate Allied Office Products’ system into Office Depot’s total management system after key acquisition in 2007. President’s Club: 2003 and 2007. Recognized for sales leadership (Top 5% in nation).District Manager of the Year, 2002, 2005, 2007•Defined, developed and oversaw new sales districts according to territorial growth requirements.•Recruited, developed and managed sales teams that met or exceeded performance expectations.

Hired to direct general operations and drive sales through team management, improvement to communications, evaluation of market growth and service capabilities.• Conducted trend analysis and created new markets for Transportation and Special Services Division• Analyzed, recommended and participated in ensuring organizational and procedural improvements.• Set up and conducted management training courses with supervisory staff.• Oversaw the activity of staff managers responsible for 100+ employees.

• Recruited, trained and led sales representatives in increasing international and domestic revenue base.• Analyzed sales territories for goal equity, established and assigned sales goals.• Conducted key account presentations to top revenue-producing clients.• Liaison to Sony, United Nations and other strategic accounts.

• Executive Committee Member, contributed to all business decisions related to product development.• Performed on-site sales management, developed training programs and motivational techniques.• Responsible for design, development and launch of new Walt Disney World Division.• Achieved higher closing rates as measured against industry standard.

District Sales Manager, 1987-1991Rochester, NY and New York CityManaged multi-million dollar sales districts and increased regional revenues to more than $120M annually and established the sales team training programo Hired, trained, and managed personnel for multimillion dollar sales districts: New York City and Upstate New Yorko Led Upstate New York District to being one of the top revenue-generating regions in the nationo Implemented strategies for target accounts and increased regional revenues to more than $120M annuallyo Twice inducted into Federal Express President’s Club in recognition of outstanding performanceo Ensured district managers consistently applied FedEx policies and developed effective relationship with ops divisionSales Training Facilitator, 1984-1987Memphis, TNEstablished new sales training department and developed courses for global sales forceo Selected as part of a seven-person executive team tasked with implementing a new global sales force training programo Launched training curriculum development and designed materials for in-house sales departmento Facilitated hundreds of sales and management courses focused on basic and advanced sales levelsided leadershipo Supported sales management efforts to increase field effectiveness and to ensure a positive customer experienceo Identified training/development opportunities and shared “best practices” across the field organizationAccount Executive, 1983-1984Chicago, ILo Managed Chicago sales territory consisting of over 250 accounts and consistently exceeding revenue goalso Selected as sales training facilitator at Memphis headquarters after only ten months with company