• Manage components of privacy programs and assists managers with program requests• Collaborate with various UPS regions, entities, and subsidiaries in delivering privacy awareness to UPS employees while planning and executing privacy activities, communications, and standalone events• Project Manages UPS Global Privacy Regulation Compliance Programs both domestically and internationally• Oversees GPO Rights Fulfillment Compliance Programs both domestically and internationally• Plans and Executes Privacy Training Programs and provide support for activities required to comply with emerging privacy regulations and for all privacy training activities and awareness• Supports Privacy Reporting and Presentation Materials• Supports Vendor Compliance both domestically and internationally

• Lead a 24/7 security threat monitoring and security information team that receives over 1000 alerts/threat data, and communicates immediate threats to leadership, area security reps, insider threat, security analytics, and security operations center.• Oversee a team of 9 specialist analyzing security data to accurately respond to threats and international alerts as well as using OSINT tools to deliver directly to The Board of Directors• Assist with developing responses to security intelligence worldwide while maintaining relationships with internal/external partners, Cyber Intelligence, FBI, local law enforcement, CPB, and Government• Perform background investigations, develop country risk assessments, grant authorizations for employees to enter UPS headquarters, conduct audits, manage cost reports, and monitor internal/external security risks around the world• Oversee security and surveillance of The CEO of UPS and family, assist in physical security with the executive leadership team during travel, and work cross functionally with insider threat, security analytics, and SOC• Create weekly security reports, send security alerts to districts, manage global threat calls, disseminate executive leadership travel reports for VPs, and maintain/create communication agreements with law enforcement and government agencies

• Analyzed high level security threats and security data to respond to threats with data driven intelligence, communicating with corporate security to complete high profile investigations • Responded to internal/external security threats to the company 24/7 and in an efficient and proactive manner, managing potential security leaks and communications from individual cases across the country• Collaborated with security management both physical and cyber to stay proactive in reporting real time security related incidents as well as managing fraud and theft cases of internal employees • Coordinated and executed detailed action plans for security and medical emergencies by developing security intel travel reports, surveying, and observing locations prior to the arrival of protected individuals

• Communicated revenue performance with enterprise directors, VPs, and district managers and executed Ad-Hoc reporting requests to meet peak forecasting needs• Delegated duties amongst the group to help sales team become more efficient and led roles in customer profiling, at-risk reporting, and pull-through access • Identified opportunities and proposed solutions while simultaneously validating sales data for accuracy to create and manage data driven reports

•Adverting by promoting brand on Auburn University campus and other locations. I was in charge of handing out items and giving people knowledge of the company. I also was also over inventory count, recruiting, and meeting assigned goals.

•Use internal ticketing systems to manage, track and process actions taken on customer accounts, passwords, and product support resolutions.

• Provided quality customer service by greeting and providing information about the 240,000 square feet wellness facility to all members and visitors to include top recruits from across the country• Coordinated and directed office services, such as register and renew memberships to ensure members were familiar with policies and procedures• Perform maintenance checks throughout the facility