Member of Dell's Enterprise Architecture (EA) team. This team was recognized by Forrester research as one of the top 5 EA practices in the world in 2014. Responsible for alignment between asset and entitlement, customer and product MDM initiatives with Dell’s Enterprise Architecture Blueprint.Also responsible for Dell’s services strategy, end-to-end solution enablement, contact channel strategy, and Dell Financial Services asset management strategy.Recognized expert regarding Dell’s Asset and Entitlement systems responsible for customer identification, their products, and the contractual relationship between the customer and Dell. Responsible for key legacy system integration strategies enabling the implementation of new applications, application consolidation, and legacy application retirement across multiple functional and geographical areas.Responsible for evaluation, selection, and implementation of Dell’s global SOA environment as part of Dell’s SOA infrastructure team.Defined and published Dell’s Global SOA Principles and Policies based on industry best practices and lead Dell’s first SOA governance initiative. Member of Dell’s Enterprise Architecture Framework development team. This small team is responsible for defining Dell’s Global EA framework and EA engagement model. Artifacts produced by this group include Dell’s end state reference architecture, EA principles, EA documentation standards, common services definition and documentation, and architecture strategy definition and governance.

Responsible for the architecture of Dell’s Enterprise Command Center combining information from multiple applications into a single view as well as providing rules based SLA monitoring and management.Documented the “As-is” and “To-be” Architecture in Dell’s services and manufacturing domains.Provided architectural guidance to key manufacturing applications to enhance stability and performance resulting in a significant reduction in unplanned down-time.