Michael Grace Email & Phone Number

Derby, Gb

Bedford, England, United Kingdom

Build and maintain strong relationships with key clients. Understand their business needs and tailor solutions by leveraging TOC/FLOW/CCPM to drive business improvements. Accountable for leading project teams to deliver value

Rail Forum Board Member

Uk

Member of TXM Consult’s Executive leadership team, working with local leaders in the UK, USA, Canada, and Australia to develop, implement and maintain the businesses strategic vision in order to deliver growth and meet clients’ emerging needs.

Uk

Director of SNC-Lavalin's Rail & Transit business in the UK. I lead the vision, strategy, business development, have full P&L accountability and responsibility for operations across Rolling Stock, System Consulting & Assurance, Infrastructure & Railway Control Systems; Sales & Marketing, Business Development; Innovation and HSQE. Key objectives include: improving staff engagement, delivering client satisfaction, designing and implementing an organisation structure to deliver the business plan, maintaining SNC-Lavalin's competitive market position, widening the skills and services offering, exceeding sales and profitability targets, leading the senior management team and developing strategic relationships with clients and other organisations for collaborative ventures.

Uk

Director and leader of Interfleet's UK business, responsible for Operations, Sales & Marketing, Business Development and SQE, together with the corporate functions of Finance, IT and HR. Key objectives include delivering growth, widening the skills and services offering, exceeding sales and profitability targets as well as developing relationships with other organisations for collaborative ventures.

A member of the executive team for UK business, accountable for setting and delivering the sales and marketing strategy, for marketing the business and for service development to meet short, medium and long term market need. Management of a team of Account Managers and delivery of annual sales targets, management and development of the Bid Team and Marketing Communications.

Reporting to main Holdings Board and initially based in Sweden, responsible for the seamless integration of 100 strong business acquired in 2003, including coaching Regional Director and senior team and introducing focus required for long term growth. Devised and managed complex change programme, involving internal and external stakeholders and advisors. Latterly, working across all offices to mobilise and integrate newly established businesses (Norway, Denmark, Germany) and to ensure consistency of approach. Attend Board meetings for all new subsidiaries. Undertook targeted business development.

International Business Development Manager. Responsible for Interfleet’s international activities and interests, including development/sales growth in new target markets. Established and implemented Group’s international strategy, delivered agreed sales targets, managed team delivering marketing/business development, account management and operational delivery using core resource and through collaborators and associates.

Responsible for consultancy practice. Engineering/operations responsibility and new business development in Australia/New Zealand, including sales, assignment delivery and client management. Also responsible for marketing, recruitment and HR issues, financial control and IT. Delivered a four-fold increase in sales, moved the operation into profit, significant organic growth and the building of a high calibre team, secured AS/NZ ISO 9001 Accreditation, developed Safety Management System and seamlessly integrated business unit into the Group of companies.

Client facing, responsible for sales and business development of a portfolio of new and existing clients and personal delivery of consultancy services. Identified market opportunities in the UK and the rest of the world, assessed market requirements and matched Interfleet’s competencies with these needs. Managed the customer interface and developed the relationship, interpreted customer requirements, prepared proposals, determined pricing strategies, negotiated contracts and made executive level presentations.

Various strategic assignments, drawing on diverse experience (specialist engineering, fleet maintenance, project management, change management) in the UK and overseas. Examples include: franchising Work Stream leader for depots and train maintenance on the CrossCountry and East Midlands Trains bids and leading the Technical Vendor Due Diligence for the sale of UK based train leasing Company.

Mba

Bsc, Engineering