• Accountable for monitoring the progress of projects, investigating variances, making journal entries and assisting with overall budget of company by ensuring that project billings are issued to customers and payments collected in a timely manner.• Strategically assists companies by going over financial statements as well as creating plans to increase profitability.• Created educational trust projections with Excel using tables and charts that showed the best and worst case scenario for funding the account.

• Maintains various databases and ensures correct pricing for customers within the Healthcare Business Units. Provides contract administration support for domestic Healthcare distributors. • Corporate based point of contact for field sales regarding Customer contract and pricing issues, dispute resolution and contract terms and conditions. • Research pricing discrepancies. Change customers to accurate pricing tiers to ensure correct pricing for organizations and their subsidiaries.

• Managed and coordinated marketing, advertising, and promotional activities for this 17,000 member, $160 million dollar full service community credit union. • Managed various complex marketing projects that have increased total assets by 6%. • Developed and executed marketing plans and marketing strategies. Met regularly with managers to determine effectiveness of programs.• Worked with vendors to meet all drop dates for direct mail promotions. Assisted with writing copy for direct mail and scrubbing files.• Coordinated, planned, and executed event programming, as well as communications for other company events at career fairs, job fairs, and financial literacy courses.• Created, maintained, and distributed promotional materials literature regarding new product launch. Developed, managed, and coordinated all direct marketing promotions and programs.• Reviewed resumes for, selected high school students for summer internships. Provided guidance and managed their work activities once hired.

• Conducted direct management of the fulfillment process for rewards to customers for the Retail Banking organization.• Assisted and supported marketing and sales campaigns by supporting over 700 marketing offers to support various promotions including direct mail promotions for all lines of business. • Generated and analyzed data, created monthly/quarterly standard and ad hoc reports from Access database and Excel worksheets for campaign tracking. Maintained and updated the data and reports which were presented to product management and showed effectiveness of each program.• Maintained and compiled customer data files for reporting purposes through database marketing. Entered and maintained customer information into database. Data entry at 100% accuracy.• Performed fulfillment process which supported marketing programs by funding over $10 million in promotional payments to customers.• Supported sales team by responding to written and phone inquiries. Solved problems within the established response time. • Performed Orientation for new employees to department. Managed their work and trained them. Created, documented, and updated processes and procedure manual.

• Responded to customer leads and generated season and special ticket packages. • Assisted the team to sell the most season ticket packages in team history.

• Served as liaison between administration, students and local vendors.• Responsible for special presentations for the board of trustees as well as directly involved with the other activities of the department. • Involved in the daily interaction between the administration and various department supervisors.• Contributed to search committee for new provost, and participated in a focus group for new university nickname and member of Marquette World Café.