Michael Grasso Email & Phone Number

United States

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Woodmere, Oh

Brought in to renovate and revive the flagship store by executing a 4 week renovation project for the venue including full rebuild, hiring training and successful re-open.Responsible for daily operations and upholding the standards of quality in food and service operations.Financial accountability with costs and labor to produce a healthy bottom line.Work with Marketing team to re brand and introduce to a younger demographic to help Paladar grow into the future.

Cleveland/Akron, Ohio Area

Work with management teams to maximize sales and profits across multiple units in the Cleveland market accounting for 15 million annuallyDevelop strategies to boost sales while analyzing all costs and P & L's to monitor for opportunities to produce more profit and enhance guest experience and retention.Work to develop training practices and implement with each store's GM to assist in leadership training, business development and operational goalsIntegral in menu development and costs management programs for each location, ensuring top quality while staying true to each individual brand.Oversee and direct events team for MRN Hospitality group for all private events in multiple venues averaging $3 million annuallyWork with all venues to create and execute marketing campaigns to increase revenue and stay ahead of all industry trendsIncluding social media, print, radio as well as partnerships with Destination Cleveland, The Cavaliers, Cleveland Indians and Monsters HockeyDevelop and foster relationships with vendors to increase exposure and profitability in all venues using our group buying power as well as market influenceSpearhead group marketing for Cleveland’s E 4th Street entertainment district by working with multiple venues and multiple management teams with the goals of elevating sales in the district throughout the year

Cleveland/Akron, Ohio Area

Manage and run all aspects of the restaurant daily increasing sales by over $400,000 and increasing profit annually through cost control.Cross trained at multiple companies within the management group including The Corner Alley, Flannery’s Pub and Cowboy Food and Drink.Full control over the inventory and budget while retaining a healthy bottom line.Control over marketing and printed materials including menu design and social mediaConcept design including menu development, layout and design, development of training materials and development of management tools for cost control.

Orange Beach, Al

Manage and run all aspects of the restaurant ensuring excellent guest satisfaction resulting in 3 million in annual sales.Developing and implementing hiring and training standards for hourly and management team.Understanding the challenges of a seasonal vacation-based business and succeeding in new ways to ensure competitive annual sales.Driving force for all marketing and menu development of the concept to create a fresh and exciting concept.

Greater Denver Area

Assist managers running shifts including expediting, communication between kitchen and FOH and Food and service qualityAdhere to and uphold the standards set forth by the corporate officeTrain new staff in the quality and standards of service