Michael Gravell Email & Phone Number

Salem, NH, US

Arlington, VA, US

Arlington, VA, US

Rueil Malmaison, Paris, FR

-Managed the quality of a multi-site data center design project.-Ran routine audits on accuracy of work breakdown structures and design deliverable logs.-Identified trends in late design deliverables on a monthly basis.-Communicated trends to package managers in order to continuously improve on-time delivery of design deliverables.-Led root cause analysis.

Arlington, VA, US

-Ensured quality of materials purchased for Raytheon customers.-Responsible for dispositioning nonconforming material.-Supported a team of 20 inspectors to assist in reading mechanical drawings and interpreting requirements.-Participated on a defect prevention team to reduce make and buy defects.-Collaborated with vendors and supply chain to improve the.

-Served as quality lead on two defense contracts.-Provided input as a stakeholder on processes and plans developed by engineering teams.-Established quality clausing for purchased material based upon customer contract requirements.-Conducted at least one audit per year to lead continuous improvement efforts.-Led root cause corrective action process as a.

-Performed visual mechanical inspections of completed electronic modules.-Performed source inspections at suppplier location.-Created sell-off package to be provided with hardware to customer.-Ensured accuracy and completeness of revisions, testing, & PO information.-Direct interface with customer to address concerns and rejections. Collaborated with.

US

• Took ownership for validating customer project’s statement of work and contract terms, including both technical and commercial elements.
• Led contact for customer for balance of project order.
• Developed a project schedule and validates with the customer to ensure expectations are being met.
• Direct engagement with internal manufacturing facilities and third party vendors.
• Led the execution of the customer’s project order, verifying execution of the project through kick-off meetings, track required resources, activity sequencing and communicating to all parties and exchange of technical.
• Monitored and controlled the performance of the customer’s project through its lifecycle.

Rueil Malmaison, Paris, FR

• Provided front-line telephone support to customers and sales channel on various Automation products & services.
• Provided complex product and solutions application support for customers.
• Developed solutions to technical problems utilizing Schneider's vast product portfolio.
• Managed relationship with customer to enhance customer experience.
• Advocated on the customer's behalf, seeks a suitable solution or work around that meets the needs of the customer.
• Ensured accurate and complete case documentation utilizing Salesforce software.

Milton, MA, US

• Supervised a residential area of 250 students in five buildings.
• Stimulated growth and development of residents.
• Provided leadership for 11 Resident Assistants.
• Direct interface with Student Activities, Public Safety, and the Dean of Students Office on enrichment and disciplinary matters.
• Served as first responder for campus emergencies.
• Planned and implemented a 4 day RA Training Program.

Lowell, MA, US

-Supervised staff of 35+ Orientation Leaders to ensure an inclusive and safe incoming community. -Developed staff assignments for Orientation Leaders to complete throughout sessions. -Worked with Leadership staff to create Orientation events (i.e. Selection Weekend, Staff Retreat, Training, Open House). -Served as liaison for Advisors, Faculty, and.

Lowell, MA, US

-Supervised and managed a residential building of 200 students. -Direct interface with Student Activities, Office of Multicultural Affairs, Dean of Students Office, and UML Police on enrichment and disciplinary matters. -Assisted with the organization and implementation of a new RA hiring process that improved the quality of hired candidates.

Lowell, MA, US

-Assisted in the supervision of a residential area of 350+ students.-Assisted in the supervision of 14 Resident Advisors.-Served as a Conduct Officer and met with students who violated the campus code of conduct.-Designed and wrote a monthly newsletter that was distributed to students via email.

US

• Developed VB modules for automated testing of microchips.
• Performed microchip testing and data collection.

Billerica, MA, US

-Served as system and network administrator responsible for the company’s backup.-Constructed rack mounts for test equipment.

Master'S Degree, Business Administration And Management, General

Bachelor Of Applied Science (B.A.Sc.), Electrical And Electronics Engineering