Michael Greb

Michael Greb Email and Phone Number

Customer Service Representative at 3Points, LLC
Michael Greb's Location
Greater Chicago Area, United States
Michael Greb's Contact Details

Michael Greb personal email

n/a
About Michael Greb

Michael Greb is a Customer Service Representative at 3Points, LLC. Colleagues describe him as "Michael is an outstanding employee who on a daily basis goes “above and beyond” in his administrative support and continuously exceeded the performance standards working as my assistant. Michael willingly accepted some of the neglected administrative and accounting duties and offered to help wherever he could. Recruiting can be a frenetic environment that presents many competing demands and Michael remained steadfast in his cheerfulness, calmness, and dependability. He is attentive to tasks and works tirelessly. Michael is an extremely positive and dependable employee, and performed his duties in an extremely timely and conscientious manner. I have relied on Michael’s technical expertise as he is able to do EVERYTHING and ANYTHING on the computer. He is an extraordinary employee and will always be considered a vital member of our team."

Michael Greb's Current Company Details

Customer Service Representative at 3Points, LLC
Michael Greb Work Experience Details
  • 3Points, Llc
    Technical Service Representative
    3Points, Llc Aug 2019 - Oct 2020
    Lombard, Il
  • Ecolab
    Atss - Field Tech Assistant
    Ecolab Sep 2014 - Nov 2016
    Greater Chicago Area
    On the fly and on location troubleshooting for a wide variety of restaurant grade kitchen equipment. This equipment includes things ranging from deep fryers, to convection ovens, to ice machines. Another big component is drip coffee brewers for Starbucks Coffee Company. Customer Service includes speaking with the customer before arrival to sort out arrival times and point of entry to the location, to listening to the symptoms of the problem with the particular equipment, to explaining the resolution and future recommendations to avoiding the issue in the future. Hours vary based on customer demand and availability of the equipment.
  • Baird & Warner
    Onboarding Coordinator / Career Services Assistant
    Baird & Warner Jan 2014 - Jul 2014
    Ensuring new agents have an easy transition into our company's ecosystem. Also assist the Career Services Manager with the day-to-day operation of both Pre and Post licensing classes.
  • Baird & Warner
    It Customer Service Representative
    Baird & Warner Apr 2009 - Jan 2014
    I support over 1,600 agents and roughly 400 employees via Phone and Remote connection to solve a wide variety of computer issues. From first setup in the satellite offices (wireless connectivity, printer setup) and mobile phone setup with Google Apps. Also, troubleshooting computer issues ranging from wireless connectivity issues to virus removal (when possible).
  • Baird & Warner - Edgebrook/Near Northwest
    Front Desk
    Baird & Warner - Edgebrook/Near Northwest Jun 2008 - Apr 2009
    Answer phones, Enter showing appointments into computerized system, manage office listings on a needed basis, maintain office's paperwork
  • Smart Staffing Plus
    Director Of First Impressions
    Smart Staffing Plus Nov 2006 - Jul 2008
    Answering phones for the company and earned the title of "Director of First Impressions". Researching Resumés from various Job Boards to find suitable candidates for a wide range of positions. Also kept a neat and tidy filing system and also maintained company owned computers to make sure things ran smoothly. I also managed a spreadsheet of expenses that were accrued over the year.

Michael Greb Skills

Customer Service Troubleshooting Customer Satisfaction Google Apps Wireless Networking Administrative Assistants Zendesk Windows 7 Windows Vista Mac Os Remote User Support Windows Xp Pro Logmein Blackberry Iphone Support Android

Michael Greb Education Details

Frequently Asked Questions about Michael Greb

What is Michael Greb's role at the current company?

Michael Greb's current role is Customer Service Representative at 3Points, LLC.

What is Michael Greb's email address?

Michael Greb's email address is mi****@****ner.com

What schools did Michael Greb attend?

Michael Greb attended Devry University.

What skills is Michael Greb known for?

Michael Greb has skills like Customer Service, Troubleshooting, Customer Satisfaction, Google Apps, Wireless Networking, Administrative Assistants, Zendesk, Windows 7, Windows Vista, Mac Os, Remote User Support, Windows Xp Pro.

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