As the Long Distance Manager at Bus Queensland my responsibilities include:o Manage the daily scheduling of transport fleet operations to meet customer and client requirementso Oversee operational staff including drivers, mechanics and subcontractors o Driving Bus Queensland's safety standards by always by ensuring that all rostering and operational activities meet all relevant legislative and fatigue management requirements o Assisting in the coordination of scheduled and unplanned maintenance, ensuring adequate availability of the transport fleeto Coordinating rosters, leave requirements and other operational issues on a day to day basiso Maintain regular contact with the customer service team to ensure the customer’s requirements are always delivered in full and on timeo Liaise with key internal stakeholders to ensure operational activities are maintained in an efficient and coordinated manner o Adhering to all the Bus Queensland WH&S and legislative requirements to establish and enforce administrative procedures and policies o Manage operational service delivery through the application of efficient fleet management practices including the appropriate use of labour and equipment resourceso Lead, manage and motivate the transport team to achieve operational targets and objectiveso Complete and submit KPI performance measures and driver assessmentso Manage the sponsorship process o Reporting including Incident, financial, marketing, customer satisfactiono HR Assistance including job posting, interviewing prospective employees, inductiono Managing customer complaints processo Maintain and monitor all social media pages and the company website

o Managing incoming phone enquirieso Responding to ticketing and freight enquires in a timely mannero Provision of ticketing services and providing ongoing support to clients o Manage the online enquiry process o Maintain and monitor all social media pages and the company website o Work closely with the company directors on the provision of marketing services to clients, including promotion via socials, website and EDMso Assist with the reception desk and associated tasks when requiredo Provide operational assistance with key eventso Assist with the management of the daily scheduling of transport fleet operations to meet customer and client requirementso Assisting in the coordination of scheduled and unplanned maintenance, ensuring adequate availability of the transport fleeto Prepare rosters for the drivers

Whilst at Stonestreets I was involved with a number of projects running concurrently at Roma, Gladstone, Dalby, Wandoan and Toowoomba, working with clients such as Thiess, Arrow Energy, Clough Downer and QGC.- Bussing of crew to coal seam gas projects- Leading by example in regard to safety- Quoting of project costs for clients- Bus allocation- Supervision of drivers- Incident reporting- Contract administration- Quoting wet hire for projects and ad-hoc related work - Sourcing of equipment for projects including the Gladstone LNG project- Day to day project support- Day to day liaison with oil, gas, & mining company representatives- Staff rostering, and day to day operational management- Vehicle maintenance and break down co-ordination- On call 24 hours- Daily management of project administration

- Quoting wet hire for projects and ad-hoc related work - Sourcing of equipment for projects including the Gladstone LNG project- Business travel fly/drive as required to customer projects - Reporting and tracking vehicles using IVMS, Navman, GPS and AVL2 systems- Financial reporting on a Daily, weekly, monthly basis to stakeholders - Major client invoicing and customer service- Management of our client’s needs from inception to completion of projects- Day to Day liaison with oil, gas and mining companies- Client/ Account management- Competent in AR Financial system and coach management software

o Supervise the processing of all accounts, AP, AR and manage debtor chase-ups proactivelyo Supervise payroll processing in conjunction with CFOo Produce timely and accurate monthly and annual financial statements, attend meetings and report on financial activityo Analyse financial results and collaborate with CFO to implement corrective actions to address any irregularities