Michael Grella Email & Phone Number

Learned in-depth every department from Point of Sale through Food Service Maintained consistent daily operations by establishing procedures and monitoring team performance. Analyzed waste reports and discussed with managers an active way to reduce. Reported audits for perishable departments Assisted store management company wide

Maintained all store operations; ie. accident reports, product maintenance, cleanliness of the store, and P.O.S operations. Maintained consistent daily operations by establishing procedures and monitoring team performance. Trained employees on business principles, best practices, protocol, and system usage.

Collaborated with other managers to deliver consistent leadership across teams. Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy, and inquiry response. Contributed to an organizational initiative to achieve weekly sales, budget, and other targeted goals. Maintained all store operations, accident reports, product maintenance, cleanliness of the store, and P.O.S operations.

Prioritized job duties, delegating tasks to a team of 4 department employees. Demonstrated working techniques, practices, and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes. Increased sales on a consistent basis by developing and maintaining key customer relationships. Maintained shrink percentages as well as gross profit dollars. Managed scheduling needs to meet store requirement.

Assisted in driving sales to reach sales budget. Utilized advertisement and data research to capitalize sales opportunities. Managed commitments to attain greater gross profit items. Audited and detailed Non-foods and Health and Beauty items.

Audit inventory quarterly Assist throughout store where needed. Established and managed objectives for team production and customer service. Reviewed planograms and end cap placements to properly merchandise items. Received and unloaded new products upon delivery, checking for damage and order accuracy.

Bachelor’S Degree, Psychology

Diploma, Personal Training