Board Of Directors And Coo
David'S Promise
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Michael Griggs Email & Phone Number
Board of Directors and COO
at
David's Promise
1 work email found
@mastercardservices.com
5 phones found area 781, 603, and 617
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Board of Directors and COO
Location
Greater Boston, United States, United States
Who is Michael Griggs? Overview
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Quick answer
Michael Griggs is listed as Board of Directors and COO at David's Promise, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at mastercardservices.com, phone signal with area code 781, 603, 617, and a matched LinkedIn profile for Michael Griggs.
Michael Griggs previously worked as Vice President, Client Services and Support at Advisor360° and Member Board Of Directors at Lewis Latimer Society & Museum. Michael Griggs holds Bachelors Of Science, Marketing from Bentley University.
Company email context
Email format at David's Promise
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{first_initial}{last}@mastercardservices.com
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AeroLeads found 1 current-domain work email signal for Michael Griggs. Compare company email patterns before reaching out.
Profile bio
About Michael Griggs
Versatile operations executive leader with extensive client-facing SaaS and custom product leadership and client success and delivery including mentoring and leading global teams across functions. Recognized for proven results in building scalable, high growth customer centric teams for multiple industries in leading Customer Success, Product/Engineering, and Services departments.
Listed skills include Business Development, Product Management, Management, Project Management, and 35 others.
Current workplace
Michael Griggs's current company
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12 roles · 15 years
Michael Griggs work experience
A career timeline built from the work history available for this profile.
Vice President, Client Services And Support
Current
Jan 2024 - Present
Board Of Directors And Coo
Current
David'S Promise
A non-profit serving inner city youth in Boston, NYC, and Kansas City
Sep 2019 - Present
Member Board Of Directors
Current
Lewis Latimer Society & Museum
Jan 2017 - Present
Vice President Customer Experience And Delivery
Heading up a global delivery and support organization, driving SaaS technology delivery and Professional services across 10+ industries
Jan 2019 - Dec 2023
Director Of Client Services
- Commanded a cross-functional team of implementation managers and engineers, including recruiting, project management process improvement, product training practices, and inter-departmental process improvement
- Led capacity and resource planning for the entire Customer Success personnel
- Redesigned standard SOW and pricing for services-based efforts to improve sales execution and client communication
- Continued to maintain success at 2-4 of the company’s largest engagements and opportunities, providing technical and business consultation, as well as sales strategic leadership on upsell activities
- Led upsell services opportunities to an increase in revenue by more than 30% on key engagements
Jan 2016 - Dec 2018
Principal, Customer Delivery And Success
- Managed and mentored Delivery PMO, including recruitment, training, and process improvement growing the team from two to seven in less than a year
- Responsible for client expansion and retention of over $15MM total revenue, expanding key clients by more than 40%
- Led profit and loss reporting and analysis across the entire organization
- Led on Product Data and Design team for a large international case management and incident reporting platform on the ground in various locations in Africa, Middle East, and Asia
- Headed the data analysis and management of a 30M user membership engagement product including database migration, front-end social network, and 7 external existing and new vendor integrations into the new system which.
- Pioneered and led End-User engagement software and Eye Tracking Software to engage end user for design and user experience improvements to various applications with international users
Jun 2012 - Mar 2016
Implementation Program Manager
Provided business process analysis, consultation on process improvements across all departments, and provided change management to our clients and their customers. Very consultative in its approach, my position required a deep understanding of my clients needs and business goals, then the acumen to translate that into a functional use of our SaaS and.
2011 - 2012
~1 yr
Account Executive
Lead project management position within a strong project matrix organizational structure. Implement, manage and consult partnerships with new and existing clients. Experience in communicating and adapting to interpersonal, informational, and decisional roles, driving success in both client satisfaction and corporate achievements. Drive strategy and.
Aug 2010 - Dec 2011
Technical Consultant
Designed, Implemented, and Managed client marketing and customer communication campaigns within our SaaS line of business. Technical lead of the sales process for incoming client prospects acting as a sales engineer and technical lead. Position included training, change management, market research analysis, effectively prioritize and execute tasks in a.
Dec 2009 - Aug 2010
Account Executive
Self Motivated Lead Generation. Question based selling and discovery of new opportunity, followed by further exploration, contract negotiation, and product/service demonstrations, management of client implementations internally and externally. - Achieved "Louisville Slugger Award" for uncovering opportunities within some of the largest Fortune 50 Companies.
Jan 2008 - Dec 2009
Financial Marketing Executive
Managed Marketing campaigns for Financial Counselors, helping to reach out via web, mail, phone, and viral marketing.
Apr 2007 - Aug 2007
2 education records
Michael Griggs education
Bachelors Of Science, Marketing
Bentley University
Masters Of Science, Project And Operations Management
Southern New Hampshire University
FAQ
Frequently asked questions about Michael Griggs
Quick answers generated from the profile data available on this page.
What company does Michael Griggs work for?
Michael Griggs works for David's Promise.
What is Michael Griggs's role at David's Promise?
Michael Griggs is listed as Board of Directors and COO at David's Promise.
What is Michael Griggs's email address?
AeroLeads has found 1 work email signal at @mastercardservices.com for Michael Griggs at David's Promise.
What is Michael Griggs's phone number?
AeroLeads has found 5 phone signal(s) with area code 781, 603, 617 for Michael Griggs at David's Promise.
Where is Michael Griggs based?
Michael Griggs is based in Greater Boston, United States, United States while working with David's Promise.
What companies has Michael Griggs worked for?
Michael Griggs has worked for David'S Promise, Advisor360°, Lewis Latimer Society & Museum, Mastercard Data & Services, and Firstfuel Software.
How can I contact Michael Griggs?
You can use AeroLeads to view verified contact signals for Michael Griggs at David's Promise, including work email, phone, and LinkedIn data when available.
What schools did Michael Griggs attend?
Michael Griggs holds Bachelors Of Science, Marketing from Bentley University.
What skills is Michael Griggs known for?
Michael Griggs is listed with skills including Business Development, Product Management, Management, Project Management, Quality Assurance, Leadership, Saas, and Agile Project Management.
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