Michael Grimsley Email & Phone Number

Lexington, Illinois, United States

Bloomington, Illinois, Us

I’m responsible for leading two full-stack software engineer product teams to develop and enhance customer-facing online capabilities specific to life insurance products. I collaborate with cross-functional stakeholders to define and prioritize product requirements and roadmaps while overseeing the end-to-end software development lifecycle, from design and development to testing and deployment. I’m accountable for collaborating with product managers to understand business requirements and translate them into technical solutions thus ensuring the delivery of high-quality, scalable, and secure software solutions that meet customer needs. I use data analytics and reporting capabilities to provide insights on customer behavior and identify opportunities for improving self-service offerings. I’m responsible for monitoring and analyzing performance metrics to identify areas of improvement and implement corrective actions. I manage relationships with external vendors and partners to leverage their expertise to deliver innovative solutions as well as foster the integration of third-party life insurance tools and services into online platforms. I’m accountable for ensuring the compliance with regulatory requirements and industry best practices for life insurance software development as well technical capabilities specific to ADA accessibility. I oversee the development of secure and user-friendly interfaces for customers to manage their life insurance policies online. I stay up-to-date with industry trends and emerging technologies to drive innovation and maintain a competitive edge. I drive innovation initiatives to optimize engineering processes, productivity, and efficiency. I mentor and coach team members to foster a high-performance culture and promote professional growth. Most importantly I build strong relationships with cross-functional teams to align software development efforts with overall business goals and strategies.

Bloomington, Illinois, Us

I was responsible for providing architectural leadership and approving proposed architecture design to ensure changes align with the enterprise architecture vision while maintaining best practices and deploying quality solutions. I contributed in Agile product suite planning exercises to ensure plans incorporate customer/industry research, business outcomes, performance metrics, and dependency analysis to further enhance IT product areas. I’m accountable for architectural features/enhancements that achieve business outcomes, while maintaining a focus on quality. I worked with product teams to plan and prioritize backlog items. I maintain a broad knowledge of the business applications and infrastructure across the enterprise to develop strategic and tactical plans for architectural vision within my span of control.

Bloomington, Illinois, Us

I was responsible for the analysis of IT system design and capabilities for business solutions. I provided perspectives to my business partners on preventative controls to protect proprietary and confidential information and systems. I used my working knowledge of applicable security software, tools, processes, procedures, policies and architecture to determine risk and mitigate threats.

Bloomington, Il, Us

I was responsible for managing people, process, and tools as they relate to Change/Release Management and ITIL production processes. My focus was on service management to drive consistent processes and reporting across all areas of our IT organization. I was accountable for metrics and reporting to assist IT Service Owners with CSI measurement and transparency with their Business areas. I had 2 direct reports and multiple internal & external (onshore & offshore) indirect reports within my organization. ITIL Service management, ITIL Service Transition, ITIL CSI, Portfolio planning, IT strategy, IT budget, management, leadership, coaching, individual development, performance management, and merit increase were some of my core responsibilities.

Bloomington, Il, Us

I managed staff who followed the ITIL framework relating change & release management, IT operations & support, and non-production environment management. I had 2 supervisors, 18 employees, and several external associates reporting to me. Portfolio planning, department strategy, ITS budget, management, leadership, coaching, individual development, performance management, and merit increase are some of my core responsibilities.

Bloomington, Il, Us

I supervised IT security professionals who were responsible for supporting security host products as well as network security infrastructure. Portfolio, project management and annual budgets relating to internal security efforts were also my responsibilities.

Bloomington, Il, Us

I supervised security staff who were responsible for provisioning security access to users, applications, and environments.

Bloomington, Il, Us

I designed, implemented, and supported WAN infrastructure for large HO/Regional campuses as well as 1,300 smaller satellite offices.

Bloomington, Il, Us

I was responsible for architecture implementations and support of boarder protection infrastructure which included network firewalls, proxies, and VPN’s. I followed InfoSec polices to ensure business requirements, compliance regulations, BCP, and auditing requirements were meet.

Havertown, Pennsylvania, Us

Tier 2 support - I was responsible for supporting token ring networks. Including IBM 3274 controllers, Lexmark printers, and IBM 3270 terminals.