Michael Santos Email & Phone Number

Sydney, New South Wales, Australia

• Developed action plan for company certification using ISO 9000 standard knowledge.• Performed quality inspections and drafted reports to detail non-conforming material issues.• Contributed to root cause analysis to determine core reason for failures and errors.• Facilitated process improvements to successfully decrease errors.• Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.• Executed operational audits and assessed company operations, compliance and other associated risks.• Partnered with senior management to analyse issues and find appropriate solutions.

Sydney, Australia

Sydney, Australia

- Providing leadership, coordination and guidance to the Market Management Team. A team of professional product, portfolio and market managers- Responsible for Switchgear and Substations portfolio, market and product range, working as a 'Market Manager' supporting all stakeholders internal and external to set and exceed volume, revenue and margin budgets & forecasts. Evaluate new/existing market/product opportunities then establish communication/systems/ products that allows the business to exploit those opportunities, owning the process from concept to commercialisation to maximise sales and profitability.

Sydney, Australia

Applications and Products (Phase-in/-out, positioning, distribution…) management for theZumtobel Group outdoor portfolio (including acdc, BEGA, THORNeco and EmergencyLighting) in Pacific. Roll out of application stories & Launch Windows trainings. Monitor the lighting market in Pacific, make regularly competitor product benchmarks, identifyportfolio gaps and give input for the global Product Roadmaps. Ownership of the approvals certifications (RCM, Emergency…) for their respective Pacificportfolio in conjunction with Engineers and Production. Responsible for energy certifications and industry approvals (iPart, VEET, HACCP... ) andrequirements. Responsible to keep the business up to date on industry standards for products andapplications in conjunction with Engineers and Lighting Designers. Product management (market brief) in cross-functional product development teams forproducts that are developed or localized in Pacific. Support the LB Pacific marketing plan execution (Pacific focus range, brochures, e-catalog &website, iPad Apps, product & application brochures, case studies, Sales demonstrators etc.). Support events in Pacific (fairs, conferences, product launch events with Customers). AU/NZ Price list (STD, ZNPL) edition, maintenance and distribution in conjunction with thePacific Pricing Manager. Occasionally joined customer visits with local sales teams in Pacific. Support technical questions from sales regarding project specifications and the feasibility ofCPD requests.

Sydney, Australia

10 Williamson Road Ingleburn Nsw 2565

Key Projects: ➢ Four 3Phase 180KVA backup Diesel Generators for a mining firm➢ 1.7MW Solar battery charger container for research and development➢ Four 1.9MW Emergency Diesel generators for offshore mining shipsRoles & Responsibilities:➢ Assigned lead Electrical Engineer for completion of four 3-phase Diesel generators inside a canopy for a large mining firm. Designed the schematics and electrical panel layouts for all equipment. Liaising with various Sales Representatives on finding the best product I needed for my design and solutions ➢ Control Engineer for Australia’s largest battery energy storage system charged by a 1.7MW Solar Panel system. Designed the network schematics and general arrangement drawings for the control system➢ Liaise closely with people from different professions such as Procurement Officer, Operation Manager, Mechanical Engineers, Sales Representatives and Electricians to find the best solution to complete the project successfully➢ Firm understanding with Australian standards, International Protection Rating (IP Rating) and Electrical Component Ratings➢ Enhanced experience with working under pressure to complete tasks such as proofing electrical and mechanical drawings before they are released and manufactured. Given responsibility in signing my work as a stamp that I approve➢ Skilled at conducting a number of equipment tests (i.e. insulation resistance tests) on multimillion-dollar generators ➢ Proficient in AutoCAD and MS suite

Sydney, Australia

Roles & Responsibilities➢ Grew the trust of management due to my successful troubleshooting and problem solving abilities (both hardware and software). As a result I was often sent around Australia unsupervised to clients when problems arose to fix their buses professionally and in a formal manner.➢ Team player in designing and implementing the next generation of innovative city and school buses. Advised what products should be used and how they are be wired in the designed electrical system of the bus.➢ Created AutoCAD schematics for the electricians to use when manufacturing the wire looms and circuits. Electricians would report to me with any questions on the schematics.Key Projects➢ Designed the Electrical Systems for Concept City Bus (CB80) o Informed and trained customer and maintenance staff on the bus’ specifications. o Wrote and tested the newly improved and user-friendly software.➢ Creating the SB50 School Bus Concept Bus o Researched and developed new and improved technologies on the market to help design an all new school bus that fits the market’s specifications whilst provided innovative solutions.➢ Prefabricated Electrical Wire Loom o Analysing and developing a wire loom kit that would cut manufacturing costs and save time during installation and creating the complete electrical system.

Regensburg Area, Germany

Roles and Responsibilities:➢ Completed prototype projects on electrical motors (actuators) and computer system PID controllers for Porsche, Mercedes, BMW and Volkswagen➢ Worked as part of an international team of engineers Key Projects:➢ Worked on developing a sensorless double-clutch transmission system. This was an innovative concept that saved the client money and time. At the end of my one year internship I presented my findings to the client and they were pleased with my results and report➢ Built and was responsible for the working quality of the torque vs. speed test lab for other engineers to conduct their motor experiments on. I successfully got the test bench up and running and informed other engineers at the company how to use it before I left the company.

Melbourne, Australia

PositionEnd of Year Thesis: Sensor-less commutation of a Brushed DC MotorRoles and Responsibilities➢ Created a test bench to run experiments on and develop solutions➢ Revised and analysed reports and postgraduate papers➢ Composed reports, met deadlines, and attended monthly company meetings

Bachelor Of Engineering (Beng), Electrical And Electronics Engineering

Activities and Societies: Fundraised and managed for the annual RMIT 'Engenius' Engineering Conference dinner within a set budget

Certificate Iv In Frontline Management (Bsb40812), Business Administration And Management, General, Certificate Iv

Activities and Societies: Frontline Leadership The Certificate IV in Frontline Management is designed to help you and your organisation.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, Honours

Bachelor Of Engineering - Be, Electrical And Electronics Engineering