Michael Gutierrez Herrera
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Michael Gutierrez Herrera Email & Phone Number

Customer Success Guide at ServiceNow
Location: Heredia, Costa Rica 4 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
ServiceNow
Role
Customer Success Guide
Location
Heredia, Costa Rica
Company size
32886 employees

Who is Michael Gutierrez Herrera? Overview

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Quick answer

Michael Gutierrez Herrera is listed as Customer Success Guide at ServiceNow, a with 32886 employees, based in Heredia, Costa Rica. AeroLeads shows a matched LinkedIn profile for Michael Gutierrez Herrera.

Michael Gutierrez Herrera previously worked as IT Analyst at Mckinsey & Company and Global Help desk at Dxc Technology. Michael Gutierrez Herrera holds Informatica Empresarial, Informatics from Ctp Heredia.

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Profile bio

About Michael Gutierrez Herrera

As an experienced IT Analyst with a strong background in system analysis, project management, and technology solutions, I thrive at the intersection of business needs and technical innovation. My expertise lies in understanding complex technical environments and translating them into effective solutions that drive organizational efficiency and success.With over 5 years of experience in the IT industry, I have developed a deep understanding of various technologies, systems, and methodologies. My ability to communicate effectively with both technical and non-technical stakeholders allows me to bridge the gap between business goals and IT capabilities.

Current workplace

Michael Gutierrez Herrera's current company

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ServiceNow
Servicenow
Customer Success Guide
Heredia, Costa Rica
Website
servicenow.com
Employees
32886
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4 roles

Michael Gutierrez Herrera work experience

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Customer Success Guide

Servicenow

Heredia, Costa Rica

It Analyst

Mckinsey & Company

Heredia, Costa Rica

As an IT analyst with prior experience at McKinsey & Company, I have experience in collecting requirements, system analysis, and technical support. My background includes adept quality assurance and research skills, ensuring the delivery of high-caliber IT solutions. I am dedicated to driving excellence in IT operations with a keen eye for emerging technologies and a commitment to effective communication.

Apr 2022 - May 2024

Global Help Desk

Dxc Technology

I had the experience of working at the Pfizer department and then at Microsoft. In both areas, I provided IT support such as Customer Service, Windows OS, Active Directory, Azure Active Directory, Accounts and Service accounts, Microsoft Office or O365, Printers, Device Manager, Hardware support (remotely), and Pfizer and Microsoft internal access

Sep 2019 - Oct 2023

Debt Collector

Valor Global

Helped customers to understand phone bills, leases, and technical support for some smartphones. Assisted other coworkers as floor support and worked closely with supervisors.

Mar 2018 - Jul 2019
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 32886 employees →

AL Anitha Loganathan Anitha Loganathan Colleague at ServicenowUnited States View → VH Volker Hepp Volker Hepp Colleague at ServicenowInning Am Ammersee, Bavaria, Germany View → MS Munish Singla Munish Singla Colleague at ServicenowHyderabad, Telangana, India View → SS Sandeep Suthari Sandeep Suthari Colleague at ServicenowMillers Point, New South Wales, Australia View → DP Danielle Pitcoff, M.Ed., Pmp Danielle Pitcoff, M.Ed., Pmp Colleague at ServicenowDetroit Metropolitan Area, United States View → BS Bhavani Srinivasan, Csm Bhavani Srinivasan, Csm Colleague at ServicenowHyderabad, Telangana, India View → SE Steve Emerson Steve Emerson Colleague at ServicenowLancaster, Pennsylvania, United States View → AW Aaliyah Watson Aaliyah Watson Colleague at ServicenowFayetteville, Georgia, United States View → NR Nikhil Raja Reddy Kanthala Nikhil Raja Reddy Kanthala Colleague at ServicenowHyderabad, Telangana, India View → SC Spencer Choi Spencer Choi Colleague at ServicenowIssaquah, Washington, United States View →
1 education record

Michael Gutierrez Herrera education

  • Ctp Heredia
    Ctp Heredia
    Informatics
FAQ

Frequently asked questions about Michael Gutierrez Herrera

Quick answers generated from the profile data available on this page.

What company does Michael Gutierrez Herrera work for?

Michael Gutierrez Herrera works for ServiceNow.

What is Michael Gutierrez Herrera's role at ServiceNow?

Michael Gutierrez Herrera is listed as Customer Success Guide at ServiceNow.

Where is Michael Gutierrez Herrera based?

Michael Gutierrez Herrera is based in Heredia, Costa Rica while working with ServiceNow.

What companies has Michael Gutierrez Herrera worked for?

Michael Gutierrez Herrera has worked for Servicenow, Mckinsey & Company, Dxc Technology, and Valor Global.

Who are Michael Gutierrez Herrera's colleagues at ServiceNow?

Michael Gutierrez Herrera's colleagues at ServiceNow include Anitha Loganathan, Volker Hepp, Munish Singla, Sandeep Suthari, and Danielle Pitcoff, M.Ed., Pmp.

How can I contact Michael Gutierrez Herrera?

You can use AeroLeads to view verified contact signals for Michael Gutierrez Herrera at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Michael Gutierrez Herrera attend?

Michael Gutierrez Herrera holds Informatica Empresarial, Informatics from Ctp Heredia.

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