Leveraging technology to support the mission of patient care.
Optum Insights
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Principal ArchitectOptum Insights Sep 2023 - PresentVancouver, British Columbia, CanadaEnabling business owners to develop effective strategies and make great technology decisions to be successful. Specializing in IT systems, infrastructure, process, people leadership and innovation.
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Director Of Enterprise ArchitectureCook Children'S Health Care System Apr 2019 - Mar 2023Fort Worth, Texas, United States• Worked closely with Cyber Security, Infrastructure, Applications, Risk and numerous vendors to consult and guide system designs to bring about desired future state architecture in order to assure security, regulatory compliance, eliminate redundancy, raise reliability, reduce expense and complexity.• Modernized Disaster Recovery Plan and technology to dramatically reduce RTO and establish specific application priority, run books and documentation. • Managed and improved IT Change Management to bring about better measurement and visibility to changes with significant risk or impact to the production computing environment.• Chartered the Enterprise Architecture Committee made up of technical specialist from across the IT organization as well as establishing the Architecture Review Board to review standards, exceptions and projects. -
Director Of Infrastructure And Enterprise ArchitectureCook Children'S Health Care System Jan 2011 - Mar 2019Guided enterprise technology decisions to support the mission of Cook Children's Healthcare System and operational responsibilities for IT Data Centers, Networks, WIFI, In-Building Cellular, RTLS, Security, Compute, Storage, Virtualization, Messaging, Disaster Recovery and Software Deployment for all divisions. -
It Enterprise ArchitectCook Children'S Health Care System May 2009 - Feb 2011Enterprise technology management to support the mission of Cook Children's Healthcare System and operational responsibilities for IT Data Center, Networks, Security, Messaging and Software Deployment for all divisions. -
I.T. Customer Service ManagerCook Children'S Health Care System Jan 2004 - Apr 2009• Combined the Desktop, Help Desk, Security, and Telecom teams into one highly functional group (staff of approximately 25).• Negotiated to reduce PC purchase price by over 15%.• Introduced annual technology refresh program to eliminate aged equipment.• Segregated customer request resources from incident resources to reduce request turnaround time by 75% with increased reliability.• Implemented inventory management for desktop equipment.• Implemented new call tracking system for entire Department.• Implemented electronic customer satisfaction surveys.• Outsourced printer repair and maintenance to achieve significant savings while allowing more qualified staff to focus on complex issues.• Managed annual budget for end user technology between $1.5 million to $2.5 million.• Managed the implementation of industry standard Microsoft Desktop Imaging to replace in-house developed scripting process.• Negotiated system purchases and support contracts on a regular basis. -
Healthcare Applications SupervisorCook Children'S Health Care System Jan 1998 - Dec 2003Fort Worth, Texas, United States• Recruited and managed a team of Programmer/Analysts that provided project management, systems selection, implementation and support for CCHCS companies and departments.Project Highlights:• Implemented and supported Radiology Information System for Medical center (ProgRIS-GE)• Managed and supported HL7 interfaces using HCI’s Cloverleaf on RS\6000• Implemented and supported an early version of voice recognition for Radiology transcription from IBM(Medspeak) that reduced the turnaround time for transcription from days to minutes.• Implemented and supported the first digital PACS system for CCHCS, Storcomm.• Implemented and supported ADP’s CSS Horizon HRIS / Peoplesoft Client Server on Oracle DB. -
Senior Programmer AnalystCook Children'S Health Care System Jan 1992 - Dec 1997Fort Worth, Texas, United StatesProvided project management for the acquisition and implementation of computer systems for various Hospital Departments. Including system evaluation/selection for both hardware and software, contract negotiation, coordination of installation of hardware, software, network connectivity, interfaces, training and ongoing support \ maintenance.• Provided RS\6000 AIX system admin• Provided Oracle DBA Support• Lotus Notes Development -
Applications Systems AnalystCook Children'S Health Care System Jan 1990 - Dec 1991Fort Worth, Texas, United StatesProvided user support for Computer Hardware and Software operating systems and applications including DOS, Windows, OS/2, and CTOS. Network support for Novell LANS, CTOS LANS and Unisys Mainframes along with wiring and hubs.
Michael Zachary Education Details
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Business/Systems Analysis And Design
Frequently Asked Questions about Michael Zachary
What company does Michael Zachary work for?
Michael Zachary works for Optum Insights
What is Michael Zachary's role at the current company?
Michael Zachary's current role is Experienced IT technology leader, translator, listener, and industry technology expert. Passionate about aligning IT organizations to the Business by enabling great technology decisions that drive success..
What schools did Michael Zachary attend?
Michael Zachary attended Texas Wesleyan University.
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Michael Zachary
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