Michael H. Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Seattle, Washington, United States

Affordable Housing for Healthier Urban Communities.

Seattle, Washington, United States

Lead the strategy and marketing efforts across all channels of marketing spanning from digital to traditional. Liaise with executives and regional ambassadors to guide a unified approach to customer and driver service to meet market demands and to create strategic messaging to generate demand.Moovn Technologies' Products:Moovn = Ride-shareRush = Food & Package DeliveryNoobea = Global eCommerce PlatformShooga = Global Crowd Funding and Fundraising Platform

Delta, British Columbia, Canada

Built relationships with business owners and retail customers in the Automotive Aftermarket space. Provided consultation on customer's parts needs in a friendly and professional manner while maintaining up-to-date knowledge on product lines. Worked with customers via email, phone, and walk-ins and manage all social media communications and marketing.▪ Determined pricing for parts, services, promotions, and negotiations. ▪ Lead generation via social media.▪ Shipping and logistics support of product shipments in Canada and the U.S.A.

Richmond, British Columbia, Canada

Develop growth and marketing strategies for the Certified Installer Network in Canada and the U.S. while supporting the company’s overall strategies and objectives. Work with our team to develop assets as required for sales support - including but not limited to images, videos, copy and other marketing assets. Seize opportunities to promote and cross-sell existing clients online and in retail stores.▪ Manage social media marketing campaigns and day-to-day activities. Develop relevant content topics to reach our target customers in order to increase brand awareness, improve marketing efforts and increase sales.▪ Attract and close potential customers by answering product and service questions; suggesting information about other products and services.▪ Select products and plan replenishment schedules to reflect marketing initiatives, market trends and peak seasonal selling periods.▪ Evaluate and review current pricing to ensure they are in-line with pricing strategies as well as competitive price checks.▪ Key subject matter expert for the Auto Accessories category. Execute consistent product content strategy for the eCommerce category in accordance to the content guidelines.▪ Maintain financial accounts by processing customer and wholesale adjustments. Recommend potential products or services to management by collecting market information and analysis of customer needs.

Richmond, Bc

Coordinated with key stakeholders in the automotive aftermarket industry and across their marketing teams for consistent brand messaging and creative assets across all marketing touch points to ensure campaigns and projects are properly launched, executed and measured.▪ Managed content for email, social media, paid and owned campaigns.▪ Assisted with content creation, direction and strategy.▪ Oversaw content calendar, project timelines and analytics.

Mazatlán Area, Mexico

Mazatlán’s Premier Café & Cocktail Lounge located in the Zona Dorada (Hotel Zone) where we were a high-end café lounge that served all types of customers from around the world. Some of our products included coffees, teas, liquors, tapas, pizzas and more. As a co-owner I worked all aspects of the business from marketing, managing, preparing food and drinks, hiring, accounting, ordering, customer service, customer retention and all the other “hats” associated with being a co-owner & founder.▪ Received Certificate of Excellence Award from TripAdvisor.com for 2012, 2013, 2014, 2015 and 2016.▪ Best café in Mazatlán 3 years running according to “Mazatlan’s Most Trusted Independent Magazine &Visitor’s Guide”, Mazatlán’s Pacific Pearl. (www.pacificpearl.com)▪ Working knowledge of the Spanish language. (60-70%)www.socialcafelounge.com

Redmond, Wa

Collaborate with 300 Partners to successfully execute Inner Circle program deliverables designed to drive solution sales and to support post sales. Representative project work:▪ Provide application lifecycle management for Inner Circle portal (SharePoint WSS). Based on feedback from Regional Leads and Partners, design and manage development of portal enhancements to address ease of use and ease of content delivery. Oversee content and site administration. ▪ Managed event logistics for successful Air Lift Partner Event with 175 global attendees.Communicated regularly with geo-diverse Partners to understand feedback and requests; communicated valuable Partner insights to internal Company stakeholders for informed decision-making regarding partner ecosystem and Inner Circle improvements; and managed delivery of monthly Partner content including the organization of webcasts, training kits, case studies, events, marketing materials and white papers.

Redmond, Wa

Managed Software as a Service (SaaS) On-Ramp Program, from project initiation through delivery, interfacing with team and program partners on technical matters. Representative project work:▪ Created and maintained program schedules, and organized cross-functional activities to ensure on schedule and on message program delivery.▪ Managed sales communication with C-level to Account Manager ISV contacts. Overcame sales objections and utilized validation processes to assess ISV program fit. Collaborated with team members to engage 500 ISVs in the program (210 approved, 75+ enrolled).▪ Owned program messaging, making decisions as to how the product or service would be implemented in Enterprise and SMB Customer scenarios.

Greater Seattle Area

Licensed Washington State Realtor

Redmond, Wa

Managed the ISV Royalty Licensing Program, including ISV performance and revenue of sales through accurate reporting and prompt processing of reports. Representative project work:▪ Owned worldwide alias, *isvroy@, to provide service and support to ISV partner ecosystem. Responded to 50+ inquiries daily on topics including royalty pricing and reporting how-tos.▪ Collaborated across product groups and functional teams (i.e. Product Management, Product Marketing, Field Sales Management) to provide technical support and service to ISVs.

Educated Partners on programs, technical readiness and product launches in support of their business goals. For example, served as primary contact for systems integrator and Microsoft Partner, James Boyd & Associates, providing content and resources to support its technology radio talk show, “Entrepreneurs of America.” Partner received standout recognition and was moved to Gold-level status.Provided recruitment, sales, technical readiness, satisfaction and platform loyalty service to Partner account base; communicated Company value proposition; developed and managed structured account base engagement plans according to Partners' individual needs and business lifecycle; and held monthly web conferences with Certified Partners to discuss sales objectives. Influenced $2M+/year in new Company revenue.

Renton, Wa

Grew commercial interests for the Harmon Autos Publication with regular contact with key auto dealers and built strong relationships with all clients new and existing. Managed and maintained the sales database and implement new sales strategies. Liaised with the publisher, editor and production team to ensure that the ads would be ready for print. Met and exceeded monthly sales goals.

Renton, Wa

Acquired, developed and maintained a portfolio of clients in the IT industry utilizing a relationship based approach in corporate sales and acted as a single-source provider of computer hardware, software and other related services.

Shoreline, Wa

Sold all products and services offered by Verizon Wireless. Met all sales objectives. Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintained strong knowledge of all company products, accessories, pricing plans, promotions and service features. Maintained knowledge of competitive offers and provided critical market feedback to the store manager regarding local competition.