Michael Haase Email & Phone Number

Dresden, Sn, De

- Collaborated with cross-functional teams to gather and analyze business requirements, translating them into comprehensive Salesforce solutions.- Led the design and implementation of Salesforce solutions, ensuring alignment with industry best practices and client needs.- Conducted technical feasibility assessments and provided strategic recommendations for optimizing Salesforce configurations.- Acted as the primary point of contact for clients, managing stakeholder expectations and ensuring successful project delivery.- Led the global rollout of Sales Forecasting, contributing to strategic sales planning and optimization.- Advised users on tailored solutions to address diverse business requirements- Designed the end-to-end sales process Asset/Case -> Opportunity -> Quote -> SAP CPI -> SAP CPQ including design of the API between Salesforce and SAP CPI- Specialized in working with Sales Cloud, Service Cloud, and Manufacturing Cloud to optimize Salesforce capabilities.- Executed the development of Salesforce functionality and applications, utilizing declarative methods such as Lightning Flow Builder, Approval Flows, and, Apex.-Implementation and management of the DevOps Platform Copado (Development Pipeline, Continuous Integration)

Dresden Area, Germany

- Collaborated with cross-functional teams to gather and analyze business requirements, translating them into comprehensive Salesforce solutions.- Led the design and implementation of Salesforce solutions, ensuring alignment with industry best practices and client needs.- Conducted technical feasibility assessments and provided strategic recommendations for optimizing Salesforce configurations.- Acted as the primary point of contact for clients, managing stakeholder expectations and ensuring successful project delivery.- Developed and delivered customized Salesforce training sessions for end-users and administrators.- Led the global rollout of Sales Forecasting, contributing to strategic sales planning and optimization.- Orchestrated the architectural planning for new applications on the Salesforce platform, integrating seamlessly with key systems like SAP, Cache, "Prodis," and "Optimus."- Advised users on tailored solutions to address diverse business requirements- Contributed actively to large-scale projects, including Press To Asset-Migration, and played a pivotal role in Salesforce API development for SAP CPI.- Established Partner Community to facilitate collaboration between partners and internal Sales Representatives, enhancing access to client data through the setup of Call Center Access.- Specialized in working with Sales Cloud, Service Cloud, Manufacturing Cloud, and Marketing Cloud to optimize Salesforce capabilities.- Executed the development of Salesforce functionality and applications, utilizing declarative methods such as Process Builder, Flows, Workflows, Approval Flows, and, to a limited extent, Apex.- Oversaw the management of Web-To-Lead functionality and Lead Assignment Rules, ensuring efficient lead handling and distribution.-Implementation and management of the DevOps Platform Copado (Development Pipeline, Continuous Integration)

Moscow, Russian Federation

Process Automation and Enhancement: - Automated key business processes such as client onboarding, account setup, and product configuration using Salesforce, resulting in increased efficiency.Data Analysis and Improvement:- Captured and analyzed business process data to enhance processes continually, including sales opportunity analysis, revenue, and cost tracking against business targets.Integration and Collaboration:- Participated in a successful integration project with Calypso, enhancing cross-platform collaboration.Documentation and Training:- Prepared comprehensive manuals and conducted user training sessions to ensure seamless adoption of Salesforce tools.Strategic Achievements:- Achieved significant milestones, including the automation of client onboarding and account management, improving efficiency, transparency, and client experience.- Cost Optimization and User Growth: Successfully reduced Salesforce license costs from USD 50 to USD 25 per user, resulting in annual savings of USD 34,500. Significantly expanded the Salesforce user base from 15 to 138 users.

Moscow, Russian Federation

Leadership and Team Management:- Led a team of 8 professionals as the head of the DMA business line, setting and controlling team objectives.Strategic Planning and SLA Definition:- Defined SLAs for Quality and Service while strategically planning internal business processes across multiple departments.Salesforce CRM Management:- Managed and optimized Salesforce CRM, ensuring efficient client data integration and organization.Financial Oversight and Client Relations:- Oversaw budgeting and managed VIP clients generating annual revenues exceeding USD 10 million, covering both pre-sales and post-sales activities.Cross-Departmental Collaboration:- Orchestrated internal business process planning, fostering collaboration among Sales, CRM, Middle Office, Risk Management, Backoffice, Business Development, and IT departments.Project Participation and Issue Resolution:- Actively participated in global corporate projects such as CASS implementation, ESMA compliance, and IRS QI implementation, resolving escalated client complaints and contributing to product development initiatives.

Moscow, Russian Federation

* Management and administration of the branch* Market analysis and preparation of investment ideas to the investment board* Management of legal issues* Administration of settlement issues

Moscow, Russian Federation

* Reporting to Global Head of Sales and Trading* Strategic planning, development and implementation of the Sales Strategy* Definition and control of revenue targets* Planning of staff and execute interviews with potential candidates* Management of the current and development of the potential client base* Offering access to the company’s electronic trading systems and connectivity to international clients* Development of trading- and connectivity options (MarcoPolo, Fidessa, NeoNet, Quick, FIX)* Development of a settlement structure for foreign clients with interest in trading MICEX directly* Development and control of contracts with clients from the legal point of view* Restructuring the trading desk* Monitoring of the trading limits of the traders* Consult external auditors with regards to the corporate structure and limit policy of the company* Establishment of a reporting system for trading on LSE* Establishment of a Corporate Procedures Manual (Sales, Trading, Reporting, Risk Control)

Moscow, Russian Federation

* Reporting to the General Manager* Participation in the definition of the strategy of the company and targets* Definition of targets for the team* Setting trading limits for the traders* Monitoring of trading limits* Consult external auditors with regards to the corporate structure and limit policy of the company* Support of external auditors due to explaining the companies structure and limit policy of the company* Analysis and decision making about new trading systems to use

Frankfurt Am Main Area, Germany

- Designated Sponsor / Market Maker- Market Making for 40 companies listed in Xetra- Continuous communication and analysis of daily trading activities- Preparation of technical analysis and trading statistics for customers- Visiting analyst-meetings- Trading in all stocks listed at the Stock Exchange of Frankfurt,(TecDax, DAX, MDAX, SMAX…), Russian ADR’s and GDR’s via Xetra (electronic trading system)- Trading of spreads- Trading order volume up to € 20 Mio. per order- Floor-Trading- BOSS-CUBE, BOEGA (electronic trading system of the regional exchanges in Germany)

Frankfurt Am Main Area, Germany

- Assistant of Local Operations Manager- Transfer orders in futures, options and stocks (international stock exchanges)- Trading consultancy- Administration of customer accounts- Job-interviews for employments in the Back-Office- Compliance- Contacts with all branches especially the New York Branch