Michael H. Email & Phone Number

Dallas, Tx, Us

Dallas, Texas

WE OFFER OPERATIONAL INFRASTRUCTURE AND STRATEGY THROUGH A TURNKEY PLATFORM, SUPPORTED BY POWERFUL CAPITAL. THIS ENSURES THAT OUR BRANDS FOCUS ON THE DETAILS OF DRESSING, WHILE WE FOCUS ON THE DETAILS OF BUILDING.- Responsible for companies warehousing, transportation, and fulfillment strategy. - Drive continuous improvement. Identifying and implementing best practices throughout operation. - Work directly with manufactures and vendors to arrange international and domestic transportation.

· Reports to Director of DC operations, responsible for 5 direct and 50 indirect reports· Responsible departments include Receiving, Cross Dock, Directed Work, Inventory, and Special Projects.· Responsible for the accurate and timely receiving of an average $20 million a month in international and domestic freight.· Support Cross dock operations with 5 distribution centers and local vendors· Direct oversight over rotating and ever changing inventory of over 17,000+ SKUs· Work closely with Supply Chain, Purchasing, E-commerce, and Store Ops to insure timely and accurate delivery of product to customers.· Responsible for employee performance, including accuracy, quality and overall production. Significant Achievements ➢ Successfully launched E-Commerce’s in Distribution Center, working closely with Third Party contractors, Corporate E-commerce, and IT.➢ Acquired 1400 new SKUs into DC for new product test in 30 stores, nationwide. Led Inventory and receiving teams in space and flow planning to successfully complete project on time and within budget.➢ Vendor Sample Event DC Lead, Corporate initiative to ship 6000+ SKUs to approximately 300 vendors around the world. Coordinated shipments of product from other DCs, consolidated and arranged product for efficient picking and processed international shipments to vendors. Timely and accurate delivery of samples to vendors contributed to a projected cost savings of $23 million for FY17.➢ Member of team to combine Seasonal and Cross Dock operations from California DC to Texas DC, which projects to save $300k/yr in transportation cost while increasing building productivity and on time service to stores for seasonal product.

Report to Senior Hub Manager, responsible for supervision and management of 10 direct and 200 indirect reports.Responsible for employee production, KPI’s, quality metrics, scan compliance and load accuracies.Oversight/implementation of process improvements, structural integration and Quality Driven Management for load accuracy.Build and maintain relationships with outside vendors and 3rd party contractors.Responsible for equipment/raw material/transportation inventory and storage. Significant Achievements: Successfully coached/mentored team of 10 Managers; improved productivity and morale and exceeded company indicators.Safety Committee Chair for local 310,00 sq. ft. warehouse with 16 managers and 450 employees. Achieved Zero Incident rating, as well as ranked Best Performance Location during peak season for 2012. Areas include: on time deliveries/pick-ups, damaged goods, scan compliance and tracer response of 100%.Dallas hub is company-wide destination for senior executive visits and example for Best Practices and point of contact to set standards of excellence. Example: Trailer Load Verification process adopted nation-wide, Standardized Shipping Process test location.Created Mainline Focus Lane for defected packages in shipping process. Currently leading Quality Driven Management team to identify root cause of shipping defects and process improvement. Member of Safety QDM and waste reduction QDM.Member of Company-wide Safety CommitteeMember of Peak Planning Team; Work with Industrial Engineers and focus on strategic planning and forecasting for peak season.

Reported to Pick-Up and Delivery Manager and supervised 22 independent contractors/owner operators in numerous Dallas/Ft. Worth locations: Keller, Hurst, Euless, Bedford (HEB) and Plano.Responsible for coordination of contractors activities with customers, including 16 trucks and 75-125 stops/day for Keller and HEB and 21 trucks with 75-150 stops/day for Plano.Led Development and Customer Service class for new drivers with focus on peak season, pricing, routes and loading to ensure contractors met company standards of excellence. Assisted with route planning and coordinated with Customer Pick-Up Centers to ensure timely service. Significant Achievements: Achieved 99% On Time status for Plano location during peak season.Member of Contractor Safety Committee; instrumental in reducing accidents by 25%.Re-imaged and standardized fleet of 147 trucks. Oversight of six additional peak season routes with additional 50-75 stops.

Responsible for managing, sorting, delivering and handling packages across the United States within promised time frames. Supervised 32 hourly staff in areas of training, coaching, scheduling, motivating, protecting, evaluating, dismissing and mentoring, as well as basic Human Resource duties. Effectively delegate duties to employees.Complied with all Company/State/Federal Department of Transportation and OSHA regulations and policies, including Hazardous Materials Transportation, and all Safety issues.Evaluated employee’s performance and provided positive and constructive feedback on their work.Assigned staff to proper work area utilizing their abilities and talents in the most productive way.Communicated with upper management and contractors regarding proper implementation and completion of initiatives to ensure successful and proper routing of packages and trailers.Significant Achievements: Developed a Can-Do reputation in a negative environment by establishing individual, short term goals, reinforced with positive motivation and awarded individual performance.Awarded Manager of the Month for April/November 2009 and selected by the Sort Manager to take charge of the lowest producing work area at facility; turned section around in two months by developing a daily training/communications program, transferring staff and setting high, yet achievable goals.Presented the 2009 Rookie Service Manager of the Year Award, singular award out of 32 managers, for properly/efficiently reaching and exceeding scanning, damages, re-handling, delivery times, excellent safety record, exceeding quotas and for maintaining low turnover and high morale.Appointed by Senior Manager as a member of the Hub Quality Team, charged with increasing compliance and on-time service while reducing damage claims.

Responsible for employee supervision and delegation for efficient managing, sorting, delivering and handling packages across the United States within designated time frames.Supervised 32 hourly staff associates in training, coaching, scheduling, motivating, protecting, evaluating, dismissing and mentoring, as well as basic Human Resource duties.Complied with all Company/State/Federal Department of Transportation and OSHA regulations/policies, including Hazardous Materials Transportation and all Safety issues.Evaluated employee’s performance and provided positive/constructive feedback. Assigned staff to proper work area utilizing their abilities/talents in the most productive way.Communicated with upper management and contractors regarding proper implementation and completion of initiatives. Ensured successful and proper routing of packages and trailers.Member of Hub Quality Team; responsible for misload reduction, lowering accident frequency and improving on time service.Significant Achievements: Received Manager of the Year Award –singular award out of 34 Managers.Successfully reduced misloads and decreased accidents from 1/1100 to 1/2300.Reduced accident frequencies from 10+ to zero for four consecutive quarters.Increased on time service from 97% to 99.5% consistently.Led region in scan implementation and compliance. First in region to exceed 99% scan compliance on company goal of 80%; received Purple Promise Award for this achievement.

World's largest package delivery company and leading global provider of specialized transportation and logistics services for more than 200 countries and territories. http://www.ups.com/Responsible for training newly hired employees; maintained continuous training programs for existing employees and supervised the Outbound Work Area.Supervised parameters of Collective Bargaining Agreement and acted as Center Management Representative on the Union Safety Committee.Significant Achievements:Successfully trained over 50 employees and one, new Outbound Supervisor in company-designated safe, professional, quick and efficient operation of the Outbound Work Area.Led the facility in increased productivity by 10% in 2006, by 3% in 2007; safely decreased Service Failures from 1 in 1,500 packages to 1 in 2,500 packages by June 2008.Presented Trainer of the Month Award in December 2007 from the Training Department Manager for achieving a very high rate of productivity/retention/progress for graduates.Scored the maximum points possible for overall evaluation of Personal Performance in 2007 while attending college for a Bachelor of Science degree from the University of North Texas.