Project management over engineering solutions. Optimization and installation for project life cycle in both traditional and iterative projects. Resource management, industrial design, and collaborative cycles.

Utilizing methodology from Lean and Six Sigma training to develop a problem-solving workforce at the plant; while also identifying opportunities for waste elimination and efficiency improvements.

 Supervisor of MWLC Logistics Quality, overseeing over 45,000 parts distributed worldwide Overseeing 15+ CAT and agency employees, including hands-on mentoring, training, and project implementation within the staff for process maintenance and improvement Customer service management that involves regular communication and meetings around quality performance, tailoring presentations and meetings to customer needs Crafting and presenting materials for project proposals, cost analysis, and quality system compliance to customers and management within CAT enterprise Develops and maintains processes which optimize and achieve reactive and proactive quality management, including training and implementing amongst Quality staff Quality expert for projects, daily business maintenance, and new process implementation Project involvement and creation around driving cost savings for the CAT enterprise, compliant to ISO, Six Sigma, and Lean quality regulations and principles

 Head of Champaign MWLC Inbound Operations which receives, processes, and standardizes CAT parts to enable efficient supply chain operations in parts distribution Responsible for management, training, and performance evaluation for 15+ employees Coordinates with departments of the Champaign MWLC, external CAT entities, suppliers, and customers to maximize customer order fulfillment through department productivity Charged with enhancing communication and efficiency within the Inbound department, and to all other relevant departments and supply chain entities

Sales entry and service to wholesale customers; handling both inbound sales and executing sales projects to grow and expand business. Product knowledge of wholesale sign supplies and traffic materials. Logistics management of storage and shipping for national/international customers. Managed staff of 6+ workers through order staging, production, shipping, and storage. Daily inventory management, quality improvements, transportation management.

Sales and customer service for consumer electronics. Responsible for promoting profit-driving items, finding solutions to customer issues, and recommending choices that benefit both customer and company.

Promoted personal insurance products and services through AFLAC. Worked to initiate and sustain personal and business clientele through networking and canvassing processes. Oversaw general insurance enrollment.

Program CoordinatorCampus SecurityStudent Mentoring