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An accomplished marketing executive with a history of verifiable success in driving revenue, profit, and performance improvements across multiple channels at both VC-backed, high-growth tech start-ups and global media and financial services companies.A strong negotiator with extensive experience in securing agreements that address business objectives at the lowest cost possible and minimize risk and an effective leader at every stage from vision through tactical execution - with the ability to build, inspire and retain high-performance teams.Specialties: digital strategy, audience development, e-commerce, digital merchandising, product management, syndicated research, online ad sales, web analytics, customer analytics, ad operations, sales development, licensing, syndication, public relations, SEO, mobile marketing, social media, CRM, marketing automation, business development, contract negotiation, brand building, media buying, content development, email marketing, display advertising, ABM, rebranding, marketing funnel development, customer marketing programs, sales enablement.
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Chief Marketing OfficerHighmatch Jan 2021 - PresentAtlanta, Georgia, Us -
Interim Chief Marketing OfficerDesignity Oct 2020 - Dec 2020New York, Ny, Us -
Chief Marketing OfficerBellhop Oct 2019 - Sep 2020Chattanooga, Tennessee, UsServed as Chief Marketing Officer of Bellhop, an on-demand moving company, where I led both Marketing & Sales teams of 40+. Responsible for driving customer and revenue growth, inclusive of both inbound & outbound sales team as well as self-serve eCommerce revenue. I was also responsible for planning and successfully executing a full rebrand of the company, including a company name and domain change, as well as new logo and word marks. -
Vice President, MarketingPollfish Jan 2018 - Oct 2019New York, Ny, UsLed marketing at Pollfish, an Athens (GR)-based market research SaaS platform with the world's largest mobile respondent network (650 million consumers) and a modern sampling methodology called organic sampling, pioneered by Pollfish to address the shortfalls of traditional market research.* Owned revenue and customer growth at Pollfish, delivering on both direct revenue targets from the self-serve ecommerce channel and on enterprise lead generation targets; partner with Sales on acquisition and retention of enterprise accounts * Overhauled Pollfish’s unprofitable paid acquisition program, bringing it back to profitability through a mix of optimization and an updated bidding strategies, hired and trained a team to own and scale it, test out and scale new performance channels* Pursued organic growth with an emphasis on social media, content marketing and community engagement to build credibility in the research vertical, drive client activation and engagement and tell the brand story and differentiation narrative* Conceptualized / executed a multi-channel product marketing strategy to drive awareness and usage of new capabilities, increasing customer retention, engagement and subscription-based upsells through introduction of high-value features * Developed a multi-touch attribution model leveraging a low-cost, highly flexible martech infrastructure anchored by a next generation customer data platform (CDP); established processes for allocating revenue across relevant channels * Developed a set of customer personas and discrete customer journeys using Pollfish’s proprietary research platform augmented with third party firmographic data; leveraged insights to inform strategic and tactical plan, product development * Defined thought leadership strategy, including outreach to industry analysts, journalists and academics to advance brand recognition in category; developed/executed event strategy including speaking opportunities / award submissions -
Vice President, MarketingKeyme Jul 2014 - Sep 2017Hebron, Kentucky, UsLed audience and revenue growth, successfully transformed KeyMe from an early-stage start-up with 5 kiosks in NYC and less than 20 employees to a growth-stage company with 1200+ kiosks across 30+ states, 100+ employees and $100M+ in funding.● Owned the revenue and customer growth of KeyMe, delivering against growth metrics with an agreed upon profitability framework and developing an effective blueprint for expansion into new markets across three regions and 30+ states● Led B2B marketing, create content vision and strategy aligned with target decision-maker personas in multiple categories, develop positioning/messaging in partnership with Sales that drove demand and highlighted our unique value prop● Conceptualized, executed and scaled a localized customer growth strategy leveraging a mix of marketing channels including SEO (local, organic), PR, paid acquisition, podcast, streaming and terrestrial radio, OOH and content marketing● Led mobile acquisition, monetization and retention strategy, grew downloads and mobile users by 5X through mix of owned, earned and paid channels; sourced behavioral analytics and mobile remarketing platform● Spearheaded the full lifecycle of new products and features - from ideation, definition and scoping of requirements through to delivery - while partnering with team leads to prioritize the product roadmap based on measurable indicators of success ● Conceptualized and executed an enterprise marketing stack, launched data warehouse pulling in first party data from disparate data silos, augmented with third party data and distributed to marketing channel platforms and BI/analytics platform● Created and executed a holistic PR strategy in partnership with several leading PR agencies to raise awareness of KeyMe both nationally and within 30+ local markets, served as company spokesman in TV, Radio and Print interviews -
Management Consultant, Crm & Marketing AutomationItg Feb 2014 - Jul 2014New York, Ny, UsBrought on by CMO on a consulting basis to lead a cross-functional team to facilitate successful migration/upgrade from mid-market ESP onto enterprise CRM (Dynamics) and marketing automation platform and conceptualize/execute a customer lifecycle strategy.● Assess current sales and marketing landscape, develop a strategic framework and lead a cross-functional team to facilitate successful migration/upgrade from mid-market ESP onto enterprise CRM (Dynamics) and marketing automation platform● Conceptualize and execute a customer lifecycle strategy, including defining conditional workflows for high-value audience segments enabling highly personalized, automated communication aligned with key steps in the customer journey● Partner with Sales to develop client behavioral profiles, identifying signals indicating attrition or willingness to upgrade, develop cross-channel “listening posts” that trigger alerts to account owners based on these signals for up-sell/win-back -
Vice President, Digital StrategyDriver Digital Jan 2013 - Feb 2014Headed digital strategy, audience development, product and business development at a family entertainment (video, casual gaming) start-up. Grew Driver into 4th largest network in comScore's Family & Youth: Kids category behind Disney and Nickelodeon. ● Led digital product development, responsible for managing a pipeline of new digital video products and the development of a SaaS platform to facilitate the aggregation and monetization of audiences by strategic partners via pre/mid-roll advertising ● Spearhead acquisition marketing across web, mobile and offline channels, driving validated audiences at optimal CPA through the conversion funnel, from initial lead to prospect to customer, and forecasting and reporting on success to C-Suite● Prospect and develop a pipeline of strategic partnerships, perform strategic/financial/risk analysis to assess profit potential, opportunity size, and resource requirements and manage deal progression through pipeline from initial pitch to signing● Develop programs and distribution capabilities to help content creators promote and market their content more effectively, including sourcing, negotiating and closing distribution deals with portals, video platforms and large media properties
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Vice President, Demand GenerationLink.Me Mar 2012 - Jan 2013Led demand generation, branding and product marketing at mobile marketing agency and SaaS technology start-up with a proprietary "self-serve" mobile CRM / marketing automation solution.● Developed and execute go-to-market strategy for mobile CRM and marketing solution enabling leading multinational CPG,media and retail companies to acquire customers via SMS/QR, and engage them via mobile delivery of personalized content● Led product marketing, responsible for developing the narrative/positioning of the platform and brand solutions, developed collateral to articulate this narrative and value prop to brand marketers in multiple verticals (CPG, Beauty, Publishing)● Established direct relationships with customers, leveraged their insights coupled with secondary research to create compelling positioning and messaging that communicated features and services aligned to specific customer scenarios● Responsible for demand generation, including developing a pipeline of prospects through display retargeting, LinkedIn Networking, conferences; developed lifecycle content marketing to support closing of high-value customer relationships● Led sales enablement, developed thought leadership pieces, case studies, insights and one-sheets aligned with key stages of the buying cycle; leveraged pilot campaigns (e.g., free trials) to facilitate conversion of qualified leads into customers
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Vice President, Digital MarketsMacmillan May 2009 - Feb 2012New York, Ny, UsLaunched and led a central digital innovation team responsible for working in partnership with marketers across 10+ BU's to execute strategy shift from brand marketing to acquisition marketing, put in place people, processes and technology to support this transformation.● Hired to conceptualize/influence adoption of a “digital-first” product strategy to improve profitability and advantage evolving customer trends, resulted in 20% reduction in marketing spend, most profitable 2 years in company history● Pitched and acquired approval/funding from C-Suite to launch, build and manage a central innovation group (15 DR’s), provided strategic leadership, tactical support of new product launches by corporate team and 10+ discrete business units● Conceptualized Macmillan’s customer acquisition vision and strategy, sold approach to C-Suite, and collaborated with peers and matrix teams of marketers to execute strategy across all business units, resulting in 67% YOY growth in subscriber base● Planned and executed the launch of three new digital communities aligned with most successful genres, staffed and grew communities to over 200K+ MUV’s in less than a year; leveraged acquired audiences to promote titles across 10+ BU’s● Championed a “big data” vision and strategy to unify existing data sources (analytics, commerce, registration, social, mobile) and apply new third-party data to gain insight into customer behavior, increase targeted marketing, and drive retention● Engineered the creation of a marketing attribution and BI dashboard to track effectiveness of multi-channel campaigns in driving established KPI’s, enabling marketers to optimize campaigns on-the-fly and benchmark against past efforts -
Managing Director, OnlineScientific American Feb 2007 - May 2009New York, New York, UsManaging Director (GM) of Scientific American, promoted from Marketing Director and reporting into the President, with full P&L responsibility for the digital business, including a suite of web properties and digital products, and a team of 12 direct reports across multiple functional areas.● Promoted from Director, Online Marketing, responsible for managing the P&L for the digital business, including determining/managing the budget, forecasting revenue; reduced overall costs by 30%, increased ad revenue by 25%● Strategic leader of digital product portfolio including digital subscription products, led project management and engineering teams responsible for managing the product pipeline, developing new products and features aligned to digital growth plans● Led audience development team responsible for rapidly scaling reach, engagement and monetization, leveraged earned, owned and paid channels to achieve 2X growth in audience share (1M – 2M+), 20% YOY increase in subscription revenue● Built and launched a vertical network consisting of large-scale content partners to achieve traffic parity with direct competitors, increase video and display inventory and facilitate syndication, licensing and acquisition opportunities -
Director, Online MarketingBusinessweek Dec 2004 - Jan 2007New York, New York, UsHead of audience development and product marketing for BusinessWeek Online, promoted from Marketing Manager. Grew audience size 3X through a mix of organic and paid channels; conceptualized, launched and drove adoption and monetization of digital products.● Managed a multi-million dollar marketing and research budget, orchestrated a marketing strategy with an emphasis on organic SEO which tripled monthly uniques (1M-3M) from 2004-2007● Responsible for digital product portfolio, including the premium MBA Insider product, developed new products and features to meet consumer demand and advertiser needs; repositioned existing products to align with evolving growth strategies● Re-launched Investing channel with strategic partner Capital IQ, transforming moribund site vertical with minimal advertiser appeal into the site’s most visited and best performing channel, partnered with Ad Sales to monetize new audiences -
Product Marketing ManagerFinancial Times 2003 - 2004London, England, GbManaged Product Marketing at the FT, responsible for collaborating with global counterparts on the conceptualization and successful launch of new products and services, partnering with Circulation team to drive subscriber acquisition across print and digital products.● Led product development in the US, working in partnership with global product and technology counterparts on the development of new products and features through the entire product lifecycle, including post-launch follow-ups● Developed/launched a digital edition of the FT for the loss-leading Education sector, replacing the costly print fulfillment workflow with a digital workflow, realizing $500K+ annually in savings and providing suite of new functionality to students● Key member of a brand team focused on raising awareness of the FT brand in the Americas, including management of an advertising agency responsible for developing positioning strategies and buying media to raise brand profile -
Online Marketing ManagerNew York Institute Of Finance 2001 - 2003New York, Ny, UsWeb Marketing Manager at NYIF, promoted from Direct Marketing Manager, responsible for launching an managing an e-commerce site, developing a global digital marketing strategy and partnering with regional counterparts to execute this strategy. -
Online Marketing ManagerDreamlife, Inc 2000 - 2001Responsible for driving e-commerce sales of online courses through multiple marketing channels, including portal partnerships, affiliates, media and paid search.
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Conference And Event ManagerSt. Martin'S Press 1998 - 2000New York, Ny, UsManaged St. Martin's Press' presence at academic conferences and events.
Michael Harbolt Skills
Michael Harbolt Education Details
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Indiana University Of PennsylvaniaDouble Major: English & Journalism
Frequently Asked Questions about Michael Harbolt
What company does Michael Harbolt work for?
Michael Harbolt works for Highmatch
What is Michael Harbolt's role at the current company?
Michael Harbolt's current role is Chief Marketing Officer at HighMatch.
What is Michael Harbolt's email address?
Michael Harbolt's email address is mi****@****hoo.com
What is Michael Harbolt's direct phone number?
Michael Harbolt's direct phone number is +164659*****
What schools did Michael Harbolt attend?
Michael Harbolt attended Indiana University Of Pennsylvania.
What are some of Michael Harbolt's interests?
Michael Harbolt has interest in Children.
What skills is Michael Harbolt known for?
Michael Harbolt has skills like Digital Strategy, Digital Marketing, Digital Media, Email Marketing, Web Analytics, Online Marketing, Marketing Strategy, E Commerce, Online Advertising, Mobile Marketing, Seo, Content Development.
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