Michael "Mikey" Hargiss Email & Phone Number

Salt Lake City, Utah, Us

► Led project research, cross-team collaboration, proposal, experimentation, and implementation of a modern signaling, monitoring, and reporting solution for Uptime SLOs, which the company adopted for all its products. Also worked closely with Datadog to create a new synthetics metric to enable measuring these new signals. This project enabled teams to accurately and consistently measure uptime across all services and products, easily craft dynamic SLO time series reports in Datadog, quickly troubleshoot production incidents, distinguish system degradation from downtime, fine-tune alerts to notify pertinent service owners only, and migrate services onto Kubernetes.► Used AWS, Kubernetes, k6, and Golang to build a "Load as a Service" self-service tool so that our teams can instantly throw heavy load (>300K virtual users) at their apps and easily interpret and compare the results in Datadog. (Really loved this one!) I built this in less than two months with no prior experience in Kubernetes, AWS EKS, or k6, and little experience with Golang. Multiple teams have adopted and continue to use this tool for performance testing, with an 86% adoption rate after initial trial.► Presented numerous trainings and talks to groups of 60+ engineers and product members.

Salt Lake City, Utah, Us

► Led the "full pyramid" test strategy, architecture, and implementation for the company's first API gateway, including functional, performance, and reliability testing (all automated). This resulted in zero functional bugs and one incident, yielding a 99.996% uptime rate for the product's first year.► Created and evangelized the company's first HTTP and message queue contract test framework using Pact. Framework adoption across teams reached 85% in less than one year, reducing inter-service production incidents by more than 90%.► Researched, implemented, and evangelized automated visual UI testing of React components using Storybook and Chromatic. Reduced change lead time by 15% and reduced change failure rate by 35%. The company's UI team still uses it today.

Salt Lake City, Utah, Us

► Designed and coded tests for the Canvas LMS web app and REST API► Lead numerous code trainings for groups of 3+ and 15+► Helped train QA department on Docker

► Built the company's first dedicated quality assurance team.► Led instruction and implementation of test-driven development for statistical loan underwriting models, which reduced change lead time by 40% and improved model accuracy from ~90% to 99.9%

► Full stack web applications developer of finance software and ACH (NACHA) transaction processing.► Optimized database queries over large data sets, improved query times by 50%

Bachelor Of Science (B.S.), Computer Science

Associate Of Arts (A.A.), Psychology, Music Theory