Michael Hayes Email and Phone Number
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Driven by a passion for innovation and growth, I excel as an entrepreneurial product leader in fast-paced SaaS environments. With 15+ years of cross-functional experience in FinTech, Healthcare, and Telecommunications, I build and lead high-performing teams that drive revenue and maximize profits.📈 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵: From ideation to commercialization, my initiatives contributed $75M to the top line in under two years.💡 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗖𝗮𝘁𝗮𝗹𝘆𝘀𝘁: I foster a culture of curiosity, pushing boundaries with an AI/ML-enhanced targeted mobile advertising system that increased CPM rates by 67%.🏆 𝗠𝗮𝗿𝗸𝗲𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: My teams have launched award-winning products that capture market share and delight customers, including the first cloud-based EMV and PCI-certified payment solution.My success is anchored in a customer-centric approach and versatile skillset, including Product Strategy & Roadmap, Data Analytics, UX/UI Design, Agile Methodologies, and Cross-Functional Leadership.I'm always excited to chat with fellow product enthusiasts and innovators in the tech space. If you're interested in swapping ideas about driving growth or tackling interesting challenges in product management, drop me a line!
Openforce
View- Website:
- oforce.com
- Employees:
- 154
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Product Director, Partnerships And IntegrationsOpenforceDenver, Co, Us
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Product Director, Partnerships & IntegrationsOpenforce Sep 2024 - PresentScottsdale, Arizona, UsAs a pioneer in gig economy SaaS solutions, our platform streamlines independent contractor management with comprehensive recruitment, onboarding, compliance, and retention tools.Responsible for leading the strategy and execution to:• Drive the development of robust API tools• Spearhead integration strategy with third-party platforms• Cultivate and manage key partnerships to enhance product functionality and market reach• Collaborate cross-functionally to align partnerships and integrations with product visionLeveraging 15+ years of experience in product lifecycle management, Agile methodologies, and data-driven decision-making, I'm focused on expanding Openforce's ecosystem to deliver increased value to contracting companies and independent contractors in today's evolving work landscape.
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Principal ConsultantProduct Management Dec 2022 - Sep 2024Utilizing data-driven insights to optimize the product mix and inventory controls, I yielded a 36% revenue increase and an 18% profit improvement.Leveraging my substantial product management and operations experience, I provide guidance and coaching to new business owners and startups. Services include product strategy, pricing, branding, go-to-market, and business development. With a keen focus on profitability and execution, I help companies go from 0 to 1 and beyond.
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Principal Product ManagerChange Healthcare Feb 2020 - Nov 2022Nashville, Tennessee, UsOne of my special projects was leading a global cross-functional team of clinical and technical staff to overhaul the service delivery quoting catalog, netting a 90% reduction in SKUs.Product operations liaison for Implementation Services and Customer Support groups within the enterprise imaging division. Facilitated GTM activities and transformation to a best-practice agile SaaS model. -
Product Leader (Director Of Product Management)Worldpay 2016 - 2019Cincinnati, Ohio, UsDrove rapid growth from zero to $20M in daily transactions and contributed $75M to the top line in under two years.Spearheaded the global product team charged with delivering the award-winning triPOS suite of integrated payment products. These innovative offerings covered a wide spectrum of platforms, ranging from direct on-premises solutions to cutting-edge cloud-based systems, as well as seamless mobile integration on iOS and Android. We also delivered middleware API services that opened new doors for streamlined payment processing.Our first-of-its-kind solution simplified the implementation process for vertically integrated fintech ISVs while ensuring strict PCI compliance. By empowering POS vendors, we helped them navigate the ever-changing landscape of EMV payment processing, freeing them to focus on delivering tangible business value to top-tier merchants in diverse marketplaces. -
Senior Product ManagerNavisite 2014 - 2016Andover, Ma, Ma, UsOne of my innovative solutions generated an additional $350K MRR for cloud services and 21 new logo customers.Owned international portfolio management for cross-product solutions including cloud/network bundles, managed hosting, business continuity/disaster recovery (BCDR), and packaged security. As the channel liaison, I helped drive partner relationships and sales. Frequent content contributor and sought-after presenter. -
Senior Product ManagerCricket Communications 2009 - 2014Atlanta, Georgia, UsA highlight for me was growing annual revenues by $5.5M through new premium content, subscription sources, and digital media partnerships.Owned P&L for mobile advertising, web portal, content storefront, and ring-back tones platforms. Managed a key vendor relationship with a $2M+ development budget. Leveraged analytics to meet customer needs and business goals. As an R&D team member, identified new strategies and supported special projects for the CTO. -
PrincipalMeh Consulting Oct 2008 - 2011One of my business development wins netted acquiring a $MM long-term contract for a healthcare technology startup.Sole proprietor providing top-notch business development, process improvement, and product management services. Client roster included Cricket Communications, VMware, ITG Health, Configuresoft, and International Technology Group. I managed the business startup and day-to-day operations, including business development, accounts receivable, client consultations, and service delivery.
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Senior Product ManagerConfiguresoft 2007 - 2008Under my leadership, we delivered multiple releases of our flagship security and compliance product and launched the Remedy Service Desk integration (ITSM) add-on solution.Owned product development for a global enterprise provider of cutting-edge configuration and virtualization management solutions. Led the entire product lifecycle, from conception to launch. Transformed insights from customer visits and trade shows into actionable plans. Boosted market awareness by training our sales, professional services, technical, and support teams. Equipped with in-depth knowledge of functionality, positioning, and pricing, we achieved tremendous success.
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Director Of Product DevelopmentMedassets 2005 - 2006Alpharetta, Ga, UsMy proudest achievement was reducing maintenance costs by 60%+ while simultaneously increasing developer productivity by 20%+ by formalizing software development life cycle (SDLC) systems and processes.Helped build a division from 0 to 1 which provided HIPAA-compliant supply chain analytics solutions for healthcare systems. Established product management, development, QA, and support teams. Implemented an issue tracking system and support processes to reduce incident response times and improve customer satisfaction. Set pricing strategies, crafted messaging, and planned launches. Served on the board of directors for an influential industry advocacy group. -
Product ManagerVericept 2004 - 2004Waltham, Ma, UsMy efforts to create impactful multi-year product roadmaps contributed to the company's exit via acquisition.Led end-to-end product enhancement initiatives, driving major releases for compliance and data loss prevention solutions. My strategic approach maximized profitability and market share. I delivered a cutting-edge SaaS solution, empowering customers to enhance security and meet regulatory requirements like SOX, Gramm-Leach-Bliley, and HIPAA. Introduced best practices and discipline in product management, which helped strengthen our market position and financial stability. -
Product ManagerSerena Software 1996 - 2004San Mateo, Ca, UsMy leadership increased average quarterly product revenues by 48% year over year, growing to $14M+, and earned an invite to the President's Club.I managed the product team charged with defining and implementing enterprise change management solutions that enabled customers to adhere to ITIL, CMM, RUP, or the new agile methodologies. Helped the field staff attain domain and product expertise. Served as the subject matter expert for strategic sales activities and analysts' briefings. Oversaw beta program management, roadmap development, and customer advisory boards.
Michael Hayes Skills
Michael Hayes Education Details
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Regis UniversityMarketing -
Chabot CollegeBusiness Administration
Frequently Asked Questions about Michael Hayes
What company does Michael Hayes work for?
Michael Hayes works for Openforce
What is Michael Hayes's role at the current company?
Michael Hayes's current role is Product Director, Partnerships and Integrations.
What is Michael Hayes's email address?
Michael Hayes's email address is mi****@****pay.com
What is Michael Hayes's direct phone number?
Michael Hayes's direct phone number is +151390*****
What schools did Michael Hayes attend?
Michael Hayes attended Regis University, Chabot College.
What skills is Michael Hayes known for?
Michael Hayes has skills like Product Management, Product Marketing, Cross Functional Team Leadership, Saas, Enterprise Software, Start Ups, Management, Cloud Computing, Business Development, Product Development, Strategy, Sales Operations.
Who are Michael Hayes's colleagues?
Michael Hayes's colleagues are Evelyn Trujillo, Dana Digerolami, John Mcmillan, Jennie Ojeda, Regina Vallejo, Camille Harvey, Josh Gandolfo.
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