Michael Heathcock Email & Phone Number

Chicago, IL, US

Provides clients with expected estimated cost and best ways to complete the move to ensure the safety and liability associated with moving their items.Supports team members by helping during workload surges to save the client and company money.Identifies and handles emerging risks that develop while completing the job.

Assisted team members with special projects to learn new tasks while gaining additional responsibilities. Researched issues to address shipping errors and packaging mistakes to better quality, productivity, and to meet customer delivery promises. Mentored team members in different packing departments on the processes and technical functions of the.

Collaborated successfully with a diverse group of team members to accomplish goals and address issues related to our products and services. Improved the performance and long-term success of the team with well-planned and executed training programs. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Grouped and routed deliveries according to designated areas to maintain efficient delivery.Communicated with customers to keep them informed on their order.Applied persuasive techniques by implementing recommendations to customers on the items that would be optimal for their wants and needs.

Collaborated with store manager to develop strategies for achieving sales and profit goals. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Implemented training processes for newly hired employees and any additional training as needed. Coached employees on discrepancies and ways to help fix these issues.

Bachelor’S Degree, Business Administration And Management, General, Graduated

Associate’S Degree, Business Administration And Management, General, Sophomore