Traveling Field And Lead Configuration Technician
Louisville, Kentucky Area
• Provided training and technical support for old & new equipment, Tier I & II support. Training new employees & Team lead on projects. • Supervised techs & teams at hospitals, nursing centers, rehab facilities etc. for facilities across the US• Installed and configured iPad's, iPod's, Android devices, switches, routers, thin-client, desktop, and laptop computers in medical facilities across the country• Ensured end user functionality and satisfaction in a diverse user group• Developed experience using HP Open view ticket managing system.• Using Active Directory to manage users, groups, computer domains and organizational units, Account and Resource Management using - (NET IQ) • Deploying Windows in different platforms/configurations 32 bit, 64 bit, Pro and Enterprise.