Michael Hern Email & Phone Number

Meridian, Id, Us

An ATM Company that thinks outside the box

Distributor of disposable industrial and medical products.

Madison, Nj, Us

Dearborn, Michigan, Us

Maintained Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.Built instant rapport, and maintained key client relationships to successfully sell vehicles. Executed sales strategies and set personal and team sales goals to ensure peak performance. Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers.Promote new products and keep informed of sales events. Utilized client-centric approach to assess client needs and demonstrate how product's features, functions, and benefits meet needs. Ensure optimal experience for each client from initial meeting through final delivery. Consistently monitored inventory levels and in-stock products. Maintained a database for tracking clients, & prospects along with financial database for personal budget.Adhered to all company policies and procedures Adhered to all state and federal laws and regulations. Maintained an efficient workflow of all budget & finance office processes Contracted deals Maintained proper lender mix Adhered to Approved Product and Product Pricing Guidelines Logged all deliveries accurately and in a timely manner Aggressive and Timely approach to obtaining financing for customers Verified lien payoff balances and automotive insurance policies Verify all customer signatures Verified customer vehicle deposit receipts Assisted the sales team in structuring deals Ensured the expeditious funding of all contracts

New York, New York, Us

Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan.Recommend strategies clients can use to achieve their financial goals and objectives, including advice on debt management, cash management, insurance coverage, and investments.Identify and keep abreast of new market trends.Use spreadsheets and market research to back up financial advice.Explain financial assistance available to college students.Review accounts to determine if life changes necessitate new financial strategies.Determine the net worth of an individual or corporation.Oversee the investments and making changes as necessary in order to help the individual or company to gain even more money. Handle customer complaints and resolve problems.Call on policy holders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Calculate premiums and establish payment method. Customize insurance programs to suit individual customers, often covering a variety of risks. Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, discuss any existing coverage. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Contact underwriter and submit forms to obtain binder coverage. Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.Confer with clients to obtain and provide information when claims are made on a policy. Provide sound financial advice to individuals.

Meridian, Id, Us

I was the initial consultant responsible for establishing new client prospects & relationships.Sold custom mobile software applications as well as a vertical application. Generated new business prospects via inbound and outbound phone calls for central & eastern US along with South America. Responsible to explore the clients business processes.Provided value through the mobile platform.Helped manage the accounts through the ordering of materials and services as per negotiated and appropriately approved.Assisted in executing national marketing strategy to successfully introduce PointSync Professional to the mobility market. Responsible for own sales area – Eastern and Central Seaboard.

Sacramento, Ca, Us

Represent Ameriquest in the market in a positive manner, and network to create additional loan opportunities. Recruit Mortgage Advisors to originate loans for Ameriquest Mortgage Corporation.Train all Mortgage Advisors on Ameriquest origination policies and procedures.Effectively motivate all sales personnel to produce at minimum regionally based volume metrics. Held originators responsible for a minimum of four units per loan originator funded monthly.Held accountable for producing a minimum monthly loan volume equivalent to the number of sales staff in the branch (*Mortgage Advisors plus Manager), multiplied by the average loan amount and minimum units expected.Created a culture of sales activities daily, including weekly sales calls with existing Mortgage Advisors to promote individual growth and loan production. Worked closely with the Regional Manager to be innovative in terms of new origination opportunities.Completed an initial loan application with complicated consumers – either face-to-face, via telephone, or by directing the consumer to apply online.Followed the documented Ameriquest origination procedures in detail, summarized as follows: Completing the loan application in entirety. Input transactions into Ameriquest Mortgage Corporation leads management system. Gather all consumer information needed to begin processing a transaction. Obtain consumer signatures on all required loan disclosures. Run automated findings to obtain an Approve / Eligible transaction. Submit a complete file to processing.Provide constant communication regarding consumer transactions to internal and external business partners, as well as consumers directly. Communicate effectively with all parties to the transaction. •Communicate adequate turn time information. Set proper expectations for the completion of a transaction. Utilize resources and tools. Work with Operations staff to successfully complete transactions.

Collaborated with the Assistant Automotive Service Manager to manage employee conflicts, recruit and retain talented employees and ensure that all employees have the required training for their positions and follow safety requirements.Backed up staff estimates and test driving repaired vehicles. Ensuring the team adheres to appropriate procedures for DRP compliance and that all staff complete online exams within corporate requirements.Worked in partnership with state audit team and utilizing quickbooks software effectively. Communicated effectively with insurance partners and responded expediently to any requests.Was responsible for preparing accurate annual budgets. Effectively leading morning scoreboard and administrative meetings and instilling a sense of urgency.Engaging employees in effective problem solving.Ensuring that all repairs are completed right the first time, in adherence with our quality standards. Ensuring that a thorough pre-op process is followed and that parts procurement runs efficiently Consistently performed thorough quality control checks before vehicles are painted, after paint and before delivery, and that trained back-ups are in place for quality control Monitored staff to ensure that customer calls are made as required and that files are kept up to date throughout the repair process. Modeled a sense of urgency in getting vehicles delivered as soon as they are completed Followed all policies and procedures including accounting, purchasing, HR/payroll, IT and marketing.Managed daily operation of three body shops, assessed and estimated vehicle damage, scheduled work, invoiced & tracked billing, and delivered repaired vehicles to customers with exceptional customer service. Supervised technicians, monitored workflow and oversaw the ordering of parts and supply department.

Arlington, Virginia, Us

Served as a crewmember in which I operated, and oversaw reconnaissance scout vehicles. Supervised scout sections and squads. Carried out directed tactical deployment of squad in training and operations. I collected reports and evaluated accuracy of intelligence information. I engaged in combat training operations.

Bachelor Of Business Administration (Bba), Entrepreneurship/Entrepreneurial Studies

Associates, Business