Michael Hertweck Email & Phone Number

Las Vegas, Nv

Proactively assumed ownership of high-density, Cisco-based networks including maintenance,monitoring, troubleshooting, and upgrading. Entrusted to liaise with customers as primary on-siteWireless Engineer for specialized augmentations to Cisco wireless networks and as RF/NetworkAnalysis Consultant for large-scale events with accountability for maintaining network during eventand determining any necessary configuration changes based on data. Provide Tier III support andadvanced troubleshooting of routers, switches, ASAs, and wireless LAN controllers for corporate NOC.Responsible for creating and maintaining wireless documentation standards. Contribute to hiring andinterviewing process for candidates. Train and mentor wireless network administrative team.Key Achievements: Served as Lead Wireless Engineer on 75+ wireless designs placing 8K total access points. Carry sole accountability for upgrading and maintaining prime infrastructure with 15K accesspoints and 33 wireless LAN controllers, ensuring a safe, secure system. Steered effort to secure contract with Hawaii Convention Center as Lead Engineer by creatingplan within demanding timeframe and winning client trust. Sourced and implemented a new NMS and lead training initiatives company-wide resulting in acost savings of $250,000 over the span of two years. Leading efforts in implementation of Cisco ISE

Pittsburgh, Pa

Led day-to-day operations including scheduling installations, ensuring adequate workforce, ordering materials, allocating resources, and executing equipment testing. Gathered requirements from clients, conducted active and passive site surveys, and coordinated with cross-functional teams to meet full scope of client needs. Configured and troubleshot Cisco-based wired and wireless networks. Built and maintained solid relationships with key convention center stakeholders. Key Achievements:  Handpicked by Engineering Manager for promotion based on initiative and performance proficiency.  Selected to serve as Interim General Manager (GM) for four months and train incoming GM, seamlessly assuming additional responsibilities during that time including initial client communication, preparation of estimates, pre- and post-installation meetings, and supervision of union electricians.

Rockford, Il

Bachelor Of Arts - Ba, Psychology, Psychology And Administrative Justice

Associate Of Applied Science, Networking, 4.0