Michael Hess Email and Phone Number
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CAREER PROFILEActive DoD Top Secret Clearance. Senior Cyber Systems Security Engineer with almost 6 years professional IT experience (12+ years general work experience). SME for implementation of cybersecurity tools, standards and protocols and application support. Proficient in Infrastructure & Compliance-as-Code for virtual machines, containerized applications and network appliances utilizing the Ansible suite of tools. Skilled troubleshooting of cybersecurity software, tools and techniques for endpoints and network environments. Applied knowledge of cybersecurity frameworks, engineering and system lifecycles. Proven competence gained from industry certifications, excelling to lead roles, responsibilities and recognitions. Currently pursuing advanced certifications and a degree in cybersecurity & information assurance.SKILLS & QUALIFICATIONS:• Cybersecurity Tools/Appliances: ACAS: Tenable Nessus Vulnerability Scanning Suite (Tenable.SC, Nessus Scanner, Nessus Manager, Nessus Network Monitor), Xylok Security Suite (DISA STIG/RMF evaluation & automation tool), EDR (VMWare CarbonBlack, CrowdStrike Falcon, Bitdefender Gravityzone), Firewalls (Cisco FMC, ASA, Secure Firewall, FirePower), ESS, Trellix/McAfee (ePO, ENS, DLP, Agents), Microsoft Office 365 Security & Compliance• Cybersecurity Principles & Frameworks: NIST 800-53 Rev. 4, CIS 1.7 (Center for Internet Security), CMMC (Cybersecurity Maturity Model Certification), DoD 8510.01 Framework• SIEM Technologies: Splunk, VMWare CarbonBlack, AlienVault, IBM QRadar, FortiSIEM, Trellix/McAfee ESM, ArcSight• Threat Intelligence: MITRE ATT&CK Matrix, Analysis of IOC's (DISA IAVMs/IAVAs, Anomaly Threatstream, Talos, Virus Total, Urlscan.io, Quad9 DNS, Any.Run, Cyber Chef, OWASP Top 10), Malware Identification/Isolation • Network Monitoring: SolarWinds, Splunk Stream, Zeek, Suricata, Wireshark, Cisco Umbrella, WebNMS and PRTG (SNMP based)• Network Administration: Strong TCP/IP and UDP knowledge, DNS, DHCP, Routing & Switching, Subnets, MobiLock, BES, OSI Model, FortiGate, Palo Alto• Systems Administration: VMware vSphere, VMWare ESXi, Container Runtimes (Docker, Podman), Redhat Virtualization (RHV), Domain Controllers, strong Active Directory experience, Remedy ticketing software, SCCM, PKI Certificate Authorities, Virtualbox, Connectwise Manage, GPO Management, Office 365 Admin/Setup, FreePBX, RMF concepts• Programming: Ansible, GitLab (CI/CD, Runners, Pipelines), Bash, Python3, Agile software development• OS: Linux (RHEL 6-9, Ubuntu, Mint, CentOS), Windows, Windows Server (2008 R2+), Mac OSX
Lockheed Martin Space
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Senior Cyber Systems Security Engineer IiiLockheed Martin Space Jun 2023 - PresentBethesda, Md, Us• Support the COOLR (Combined Orbital Operations, Logistics and Resiliency) program, working to capture, define, architect, design, develop, integrate, test & deliver cybersecurity products to government customers utilizing MILSATCOM capabilities.• Key technical cybersecurity contributor for architecture, design, capability, deployment and sustainment of an AEHF sub system.• Current toolset experience includes Splunk (Enterprise, Enterprise Security, Forwarders), ACAS, Xylok, Trellix/McAfee (ePO, DLP, SolidCore, Agents), Zeek, Suricata, GitLab (CI/CD, Runners, Pipelines), Windows Server Roles (ADDS, ADCS, WSUS, DNS), Cisco (FMC, Secure Firewalls, VPN, FirePower, ASA), VMWare vSphere and ESXi, Container Runtimes (Docker, Podman).• Architect and engineer cybersecurity capability and functionality solutions that meet the requirements of contracts, customers and government regulations.• Identify system capabilities to meet NIST 800-53 controls and requirements (RMF) to provide cybersecurity capabilities to the ground system of the AEHF (Advanced Extremely High Frequency) satellite constellation.• Research, evaluate and analyze various solutions to meet identified controls and requirements, followed by customer approval.• Engineer the deployment, sustainment and usage of the identified solution through the SDLC (System Development Life Cycle) while using the Agile Software Development Methodology to develop and deliver solutions for complex requirements.• Conduct thorough Test & Evaluation of new releases (software patches, new capabilities, bug fixes, operational procedures).• Deploy advanced engineered solutions utilizing virtual infrastructure (virtual machines and containers) to the AEHF mission.• Extensive experience setting up PKI for use of MFA (Multi Factor Authentication) on Linux and Windows mixed environments.• Skilled knowledge of RH idM (Red Hat Identity Management) utilization for sudo, host, user and application-based rules for RHEL.
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Isse - Information Systems Security Engineer & Cyber Security Engineer IiLockheed Martin Space Oct 2022 - Jun 2023Bethesda, Md, Us• Dual role as primary information security engineering support and assistance for authorization/accreditation test and evaluation activities, providing technical expertise for cybersecurity requirements from ISSOs to meet or exceed authorized security standards.• Developed IT architecture deliverables, specific to information security countermeasure implementations, for operational systems and provided input to A&A process activities and documentation, including systems concept of operations, system security design, implementation plans and operational procedures.• Conducted assessments of existing IT architecture for compliance with security requirements from applicable security frameworks.• Evaluated proposed security architectures and designs and provided input as to the adequacy of those security designs to meet required security compliance objectives.• Established and optimized processes and procedures to identify, track and mitigate customer system vulnerabilities.• Specialized in Compliance-as-Code Ansible Playbooks to meet DISA STIGs requirements for multiple systems and appliances. • Assessed, reported, mitigated system security threats/risks throughout program and RMF (Risk Management Framework) lifecycle.• Established and implemented system security designs; verified security requirements; performed system C&A (Certification and Accreditation) planning, testing and liaison activities, provided analytical feedback and resolutions.• Implemented RMF security controls, information systems configuration/hardening, conducted vulnerability/compliance assessments.
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Acas EngineerJacobs Nov 2021 - Oct 2022Dallas, Tx, Us• Managed operations, administration, maintenance and troubleshooting of the ACAS (Assured Compliance Assessment Solution) platform for 45,000+ Endpoints within the MDA, IRES contract, Cyber Applications group, at the MDIOC.• Ensured operational status of all security centers (Tenable.SC) for more than 15 organizations within the MDA.• Provided the most optimal architecture for the best vulnerability scanning performance within the primary MDA environment, which operates entirely on RHEL 7 Endpoints.• Close collaboration with the IA Team, providing troubleshooting and technical assistance during vulnerability scans that yield results with anomalies and/or inconsistencies, to ensure the highest possible compliance to DISA/JFHQ-DODIN regulations.• Assisted the CERT Team with reporting ACAS results to CMRS for situational awareness of regulatory compliance standards.• Confirmed that only the most current and effective software packages for the ACAS platform are deployed, performing continuous software version updates and system configurations.• Updated the RHEL 7 OS with system patches monthly via YUM using the Red Hat Satellite Repository methodology.• Conducted daily health-checks on assigned accounts, supported projects that improve overall cybersecurity posture of the MDA.• Worked on strategic customer requests and identified opportunities for direct and remote MDA customers to get greater value from the ACAS platform by serving as the primary resource for solutions and assistance toward full compliance for TASKORD 20-0020.• Highlight: Identified and fixed a misconfiguration in the Linux Firewall that caused negative impact to Linux servers.• Highlight: Developed custom API scripts to automate O&M and project tasks for 500+ repositories, 100+ scanners, scan zones, reporting, etc. to integrate with the Tenable.SC product (ACAS) for variable applications, yielding significant time & cost savings. -
Systems Administrator IiJacobs Feb 2021 - Nov 2021Dallas, Tx, Us• Priority support for 800+ users for high-level, mission critical task orders for the MDA, IRES contract, CLAW team, at the MDIOC.• Dedicated First Contact for break/fix priority Tier 1-3 level incidents with high SLA to multiple groups in-person and remotely.• Coordinated on suspicious malware with the HBSS/ESS department to be handled by the CERT (Cyber Emergency Response Team).• Accurately troubleshot high-impact misconfigurations on enterprise systems and applications, preventing risk to the mission.• Executed Security Certificate management within the PKI (Public Key Infrastructure), performed routine in-person check-ins to confirm functionality and performance and validated update installations and cybersecurity configurations.• Performed workstation imaging using PXE boot configured with Microsoft’s SCCM (System Center Configuration Manager), Active Directory configurations, computer/software installations and provided User Account guidance.• Performed remote administrative tasks across multiple enclaves, to include VPN configuration/troubleshooting, User Account verifications, performance checks on individual endpoints. Located, identified + cataloged all systems/components by serial numbers.• Coordinated between role-based administrative groups within MDA and other Federal Government organizations to resolve multi-domain issues for Tier 1-3 incidents, documented potential mission risks, provided constructive, analytical feedback and resolutions.• Highlight: Implemented a Hotfix for Adobe Acrobat that surfaced during an Enterprise-wide update event, remediating the issue, allowing mission critical operations within the MDA to continue.• Highlight: Resolved an Enterprise-wide incident within 24 hours of accepting the task, that had been previously held up for an extended time, by orchestrating and leading a multi-group support effort regarding a nonfunctional GOTS program.
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Cybersecurity AnalystMotorola Solutions Nov 2020 - Jan 2021Gb• Expert cybersecurity support through triage, investigation, communication and reporting for SOC (Security Operations Center).• Processed daily alarms using AlienVault, CarbonBlack, Palo Alto, CrowdStrike Falcon, FortiSIEM, IBM QRadar and more.• Performed investigations to gather data using Threat Modeling (MITRE ATT&CK Matrix) to obtain an in-depth understanding of adversarial tactics and techniques, identify anomalies, recommend necessary actions and report on findings.• Participated in the Incident Response Process, wrote detailed Incident Response Reports, provided analysis and trending of security log data from wide range of security devices, recommended improvements based on Lessons Learned, establishing Best Practices.• Initiated customer tickets from results of alarm review (Jira, RT, ServiceNow).• Conducted whitelisting, blacklisting and malware removal and provided recommendations for tuning alarms.• Executed threat hunting and investigations, identified potential threats from log data, reported results of analysis to management.• Performed Log Source Validation and Asset and Plugin Configuration within AlienVault Appliance and USM Anywhere. -
Security AdministratorDigital Hands Mar 2020 - Oct 2020Tampa, Fl, Us• Level 1 triage within a NOC (Network Operations Center) and SOC (Security Operations Center) environment.• Investigated and responded to a variety of health and availability alerts generated by monitoring and management platforms, customer email requests and queries, remediating or escalating as required.• Responded to security alerts for a vast array of network-based devices, based on severity and risk.• Responsible for initial response to alerts from firewalls, IPS/IDS, SIEM, and Host-Based Security tools.• Provided routine maintenance for monitoring probes and managed devices and implemented Firewall Blocks.• Conducted analytical queries within SIEM (multiple platforms) and endpoint security solutions.• Performed scheduled checks of network infrastructure and security appliances (SEOG/NEOG).• Effectively executed Change Requests for clients to provide any needed firewall, network and monitoring changes.• EDR management for clients as well as adjustments for EDR rules/policies tuned to client-based needs.• Regular checks on priority devices to maintain excellent uptime standards and SLA compliance. -
Network EngineerSouthern Networks Feb 2019 - Mar 2020Corpus Christi, Texas, Us• MDM for daily operations of 1000+ devices, resolved network issues, performed Bitdefender analysis, firewall configurations, malware removal, system and network hardening, server and security audits, system backup procedures and recovery strategies.• Designed, installed, maintained LAN, WAN and VoIP infrastructures as Microsoft Partner at multiple customer locations.• Highlight: Remediated, eradicated & recovered from an Enterprise-wide Ransomware attack on Incident Response Team.• Highlight: Led the design and execution of a 2-part Enterprise-level migration of on-premise solution to Office 365, improved business performance, cost benefit ratio & expanded customer’s production toolset, using AD Sync and Exchange Migration Toolkit.• Highlight: Created KBAs (Knowledge Base Articles) simplifying and improving company’s training process, adopted by company. -
Technical Support RepresentativeCharter Communications Dec 2018 - Jan 2019Stamford, Connecticut, Us• Advanced troubleshooting/configuration of Spectrum internet & VoIP phone service in a fast-paced 24/7/365 inbound call center.• Utilized network hardware and software associated with LAN/WAN and Internet Protocols (IP) using Windows and Mac operating systems, email, DNS, web-hosting, and Internet Telephony. -
Trainer & Customer Service RepresentativeCharter Communications Apr 2018 - Dec 2018Stamford, Connecticut, Us• Hand-picked to train, mentor and guide new hires, providing instruction, assistance and shadowing for Charter’s Eagle Program.• Processed and handled payment arrangements, billing issues, account and product inquiries in a fast-paced 24/7/365 call center environment using CSG Advanced Convergent Platform, IssueTrak, RIO and UCM (Unified Case Management).
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Network & Pc Service TechnicianEntrepeneur Aug 2015 - Jan 2019• Network and PC troubleshooting, set up network equipment (modems/routers/switches), configured antivirus software, Cloud compatibility, OS upgrades and resets, driver updates, drive reformats and partitions, auto-backups, data recovery, optimization, registry clean-up, defragmentation, component and hardware upgrades/replacements, confirmed external hardware functionality.
Michael Hess Skills
Michael Hess Education Details
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Western Governors UniversityCybersecurity And Information Assurance
Frequently Asked Questions about Michael Hess
What company does Michael Hess work for?
Michael Hess works for Lockheed Martin Space
What is Michael Hess's role at the current company?
Michael Hess's current role is Senior Cyber Systems Security Engineer III | CASP | AWS | CSAE | CySA+ | CSIS | CIOS | Security+ | CyberArk Certified Trustee | Network+ | A+.
What is Michael Hess's email address?
Michael Hess's email address is mh****@****ern.com
What schools did Michael Hess attend?
Michael Hess attended Western Governors University.
What skills is Michael Hess known for?
Michael Hess has skills like Microsoft Office, Customer Service, Computer Hardware, Management, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking.
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