Michael Fu Email & Phone Number

Los Angeles, CA, US

• Led multiple end-to-end projects for Fortune 500 clients: facilitating workshops, scoping goals, iterating prototypes, conducting user testing, analysis, and implementing pixel-perfect designs.
• Spearheaded cross-functional collaboration with engineers, stakeholders, and product managers, improving existing Agile workflows to meet sprint deadlines with assured quality.
• Leveraged process flows, user personas, and prototypes to drive better design solutions based upon quantitative… Show more
• Leveraged process flows, user personas, and prototypes to drive better design solutions based upon quantitative testing data.
• Mentored and onboarded younger designers, increasing their effectiveness and contributions for major client projects.
• Evangelized design thinking best practices through company-wide presentations and targeted meetings with key company leaders in product, engineering, and sales teams. Show less

El Segundo, California

• Established and iterated Cetera's Design System, ensuring the standardization of UX components across multiple platforms for over 3,000 end users.
• Led the end-to-end design process of the key robo-advisor feature aimed at attracting a new customer base. Worked closely with engineers, company leaders, and program managers to establish initial requirements, iterate.
• Designed and iterated key product enhancements ranging from search features,… Show more
• Designed and iterated key product enhancements ranging from search features, document sharing, financial dashboards, and data visualization modules. Show less

Santa Monica, CA

• Checkplis is an iOSmobile bill-splitting app.The goals of this project were to deliver an onboarding process that enhanced users’ experience of the app, as well as redesigning the current app in its entirety.
• Led contextual inquiry, user research and testing of existing app, and A/B testing of QR key app features.
• Designed and refined wireframes, prototypes based on multiple iterations of user tests.
• Re-designed onboarding and payment process using synthesis of user… Show more Checkplis is an iOSmobile bill-splitting app.The goals of this project were to deliver an onboarding process that enhanced users’ experience.
• Re-designed onboarding and payment process using synthesis of user research and competitive/comparative analysis. Show less

Los Angeles, CA

• Supervised complex project processes leading to multiple research publications in major scientific journals.
• Streamlined management and increased use of client-facing Learning Management System.
• Composed official accreditation documentation and letters to over 80 surgical fellowships.
• Successfully on-boarded new project coordinators using in-person training and detailed documentation.

Culver City

• Innovated multiple processes for flash sales coordination, including managing of digital assets and streamlining collaboration between sales, content, and finance teams.
• Copy edited televised content, website content, and social media blasts.
• On-boarded new personnel by writing and presenting instructional documentation and workflows.

Mountain View, CA

• Created and improved team-wide documentation on support processes and protocols.
• Utilized expanding array of Google proprietary software, Salesforce, and Oracle in fulfilling customer orders and requests.
• Provided detailed, in-depth e-mail support to clients: facilitating technical support, updating on progress of cases, and answering varied range of questions with timeliness and tact.

Oakland, CA

• Facilitated regular Student Support Meetings with fellow teachers and parents, raising student achievement and arriving at solutions for behavioral and learning challenges.
• Implemented own Science curriculum involving rapid, efficient transitions between direct instructions, distribution of lab materials, and classroom-wide evaluation of results.
• Designed and taught weekly Advisory curriculum to advise students in academic affairs and to reduce interpersonal conflicts.… Show more
• Designed and taught weekly Advisory curriculum to advise students in academic affairs and to reduce interpersonal conflicts.
• Maintained and developed regular attendance and grade reports for all students.
• Created Career and College Week seminars, providing relevant information and advice for college application and career advancement opportunities in the Bay Area. Show less

Richmond, CA

• Directed regular meetings with parents, addressing student academic concerns and meeting specific pedagogical requests.
• Designed and taught 90-minute block curriculum incorporating group games and group-based projects, revising lessons between each block in order to maximize effectiveness.
• Monitored and improved student progress through detailed test reports and analyses.
• Raised significant number of student test scores from Basic to Proficient/Advanced within 3 quarters… Show more
• Raised significant number of student test scores from Basic to Proficient/Advanced within 3 quarters based on standardized test data. Show less

Richmond, California

• Developed and taught 6th grade math, 7th grade Pre-Algebra, and 8th gradeAlgebra curricula.
• Incorporated group projects, cross-curricular lessons, and instructional games into units.
• Collaborated with Science faculty to implement a bi-weekly 6th grade Science/Math and workshop.

Master Of Arts (M.A.), Science And Math Education

User Experience Design Immersive

Bachelor Of Arts (B.A.), Cell/Cellular And Molecular Biology