I am passionate about solving problems and helping people succeed. I bring a relentless, data-driven focus on solving prospect problems to product development, product management, and sales engineering. • My professional career is focused on solving problems that cross the boundaries of technology, business processes, and people. • I always strive to make product decisions based on quantifiable data rather than opinion. I excel at interviewing prospects, eliciting problems, and capturing how prospects describe them for use in personas, user stories, and marketing and sales material. • I am respected by engineers because I’m not satisfied with a superficial level of product knowledge. As a former software engineer, I invest time in understanding a product’s technical underpinnings.• My excellent written communication and presentation skills enable me to produce compelling product copy and craft winning presentations targeted to specific audiences. I’m aware of my audience whenever I’m communicating and can shift style and level of detail as necessary. • I build strong relationships with prospects and customers because I listen to them and demonstrate that I understand their challenges—then I describe how the product can help in a way that resonates with them.• I believe the best way to be personally successful is to help others succeed, whether that is solving customer problems, training salespeople, developing direct reports, mentoring co-workers, or coaching student robotics teams.• I have experience with waterfall and agile methodologies; SaaS and on-premise products; hardware, software, and services; networking and cyber security technology; and private and public sector markets.