Michael Hilborn Email & Phone Number

Medford, MA, US

Boston, Massachusetts, United States

• Built and currently oversee an international DevSecOps team that maintains, operates, and secures the network, computing, data, identity, and IT systems of the world’s most prestigious online business school learning.
• Establish engineering standards and technical long-term strategies and initiatives by collaborated with software engineering, data management, and other cross-functional leaders.
• Act as HBS Online’s security officer, developing and implementing policies and procedures to ensure security compliance and data privacy; improved security posture by 25% in past year.
• Forecast and monitor a budget of approximately $1.5 million while managing a portfolio of over a dozen vendors; decreased AWS spending by 30%.
• Plan and execute short- and long-term strategic projects to modernize technical processes and operations.
• Hire, supervise, and mentor direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.

Cambridge, Massachusetts, United States

Designed and instructed a new course, “CSCI E-114: Web Application Development with Jamstack” with a team of colleagues. Authored materials and assignments and designed the course curriculum. Instructed students in the foundations of JavaScript, APIs, and Markup, enabling students to create secure, scalable web sites using tools such static site generators.

Cambridge, MA

• Teaching assistant for several introductory and advanced courses offered atHarvard Extension School.
• Hosted hands-on sections, lectured, and graded for courses in website development, programming, and computer science; assisted in designing aspects of the course curriculum.
• Courses included "CSCI E-12: Fundamentals of Website Development," "CSCI E-3: Introduction to Web Programming with JavaScript," "CSCI E-32: Advanced JavaScript Using Angular and Node.js," "CSCI E-10: Introduction to.

Cambridge, MA

• Led several teams of IT professionals whose application portfolio spanned the schools of Harvard University, serving over 42,000 faculty, students, and staff.
• Strategic consultant for both the Academic Technology department and the university at large. For Academic Technology: monitored budgets, designed short- and long-term operational plans and projects. For the.
• Hired, supervised, and coached direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.
• Reviewed and approved software code, architecture, and infrastructure.
• Served on the Harvard University IT Academy steering committee, co-chaired the EDUCAUSE Games and Learning Community Group, and participated as a member of the NERCOMP Professional Development Committee.

Cambridge, MA

• Managed an award-winning team of web developers who designed, implemented, and released pedagogical tools for the faculty, staff, and students within the Faculty of Arts and Sciences (FAS), the largest school at.
• Established Open Source, Agile, and ITIL processes within the FAS Academic Technology Group (ATG) by partnering with the Harvard University Chief Technology Officer and Software Standardization Group.
• Collaborated with Harvard University Information Technology strategic programs to design and implement tools for Canvas, the University’s new learning management system.
• Migrated all ATG’s services to the Amazon Web Services (AWS) cloud.
• Selected to serve as a founding member and facilitator for Harvard University’s flagship program, the IT Academy.
• Effectively hired, supervised, coached, and mentored direct reports and contractors, aligning their roles and responsibilities with organization's mission, goals, and values.

Cambridge, MA

• Led enthusiastic, loyal, and award-winning web development team for the Faculty of Arts and Sciences (FAS) Academic Technology Group (ATG) that designed, implemented, released, and maintained dozens of web applications.
• Teamed with executive administration and internal IT partners to successfully deliver new online services such as the Online Placement Exams, Writing Center Scheduler, and Academic Integrity Policy tool.
• Successfully upgraded essential web services, including Course Evaluations, Study Cards, and Course Planner, and oversaw successful operations of each during critical University periods.
• Led a university-wide team of engineers and support specialists to launch Google Apps for Harvard; partnered with executive leadership and University CIOs to align this service with university-wide Collaboration and.
• Effectively hired, supervised, coached, and mentored direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.

Cambridge, MA

• Senior software engineer for the Instructional Computing Group (ICG), specializing in the design, development, and deployment of software tools and platforms for the university’s learning management system.
• Collaborated with several teams of software engineers to design, implement, and maintain Course iSites, Harvard University’s proprietary learning management system.
• Served on the board of directors, managers, and developers who conceived and designed the overall vision and mission of the new platform, and acted as the initial liaison between the two major teams responsible for.
• Designed and programmed several core tools, including software that handled viewing and managing enrollment, announcements, course email, course evaluations, and quizzes; technologies included HTML, CSS, mod_perl, SQL.

Cambridge, MA

• Web application programmer for the Faculty of Arts and Sciences (FAS)Instructional Computing Group (ICG) at Harvard University.
• Worked with a team of programmers to design, maintain, and implement the Instructor's Toolkit, the university’s first learning management system.
• Designed and implemented over a dozen tools for faculty and staff, including two of the most popular applications within the toolkit framework, using Apache, HTML, CSS, Perl, and SQL.
• Oversaw the successful deployment of a new code base that increased the toolkit's performance by approximately 100%. Collaborated with key network, database, and web administrators to ensure services functioned.

Allston, MA

Selected by both Harvard University Information Technology (HUIT) and the Harvard Business School (HBS) to serve six months as an Information Technology Fellow, one of the most prestigious positions in the Harvard University IT. Led an initiative with CIOs, senior leadership, and engineers across the university to formulate a strategic plan for.