Michael Hilborn

Michael Hilborn Email and Phone Number

Director, Platform Engineering and Operations @ Harvard Business School Online
Medford, MA, US
Michael Hilborn's Location
Medford, Massachusetts, United States, United States
Michael Hilborn's Contact Details

Michael Hilborn personal email

n/a
About Michael Hilborn

A strong and driven leader with 15+ years of experience overseeing high-performing technical teams in software design and development, Cloud engineering, and information security and data privacy. Possesses a strategic and data-driven mindset whether establishing multi-year roadmaps, balancing budgets, or managing projects to build online platforms and services. Organized, detailed, self-motivated and service-oriented. An enthusiastic mentor, coach, and instructor. A reputation for building and fostering cultures that promote transparency, continuous improvement, inclusion, collaboration, problem solving, high efficiency, and putting users first.Folks also say I'm a nice guy.Looking to take that next big step and level up by taking on larger teams and enterprise-level operations at a visionary institution.

Michael Hilborn's Current Company Details
Harvard Business School Online

Harvard Business School Online

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Director, Platform Engineering and Operations
Medford, MA, US
Michael Hilborn Work Experience Details
  • Harvard Business School Online
    Director, Platform Engineering And Operations
    Harvard Business School Online
    Medford, Ma, Us
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  • Harvard Business School Online
    Director, Platform Engineering & Operations
    Harvard Business School Online Aug 2020 - Present
    Boston, Massachusetts, United States
    Built and currently oversee an international DevSecOps team that maintains, operates, and secures the network, computing, data, identity, and IT systems of the world’s most prestigious online business school learning platform.• Establish engineering standards and technical long-term strategies and initiatives by collaborated with software engineering, data management, and other cross-functional leaders.• Act as HBS Online’s security officer, developing and implementing policies and procedures to ensure security compliance and data privacy; improved security posture by 25% in past year.• Forecast and monitor a budget of approximately $1.5 million while managing a portfolio of over a dozen vendors; decreased AWS spending by 30%.• Plan and execute short- and long-term strategic projects to modernize technical processes and operations.• Hire, supervise, and mentor direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.
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  • Harvard Extension School
    Instructor
    Harvard Extension School Aug 2022 - Present
    Cambridge, Massachusetts, United States
    Designed and instructed a new course, “CSCI E-114: Web Application Development with Jamstack” with a team of colleagues. Authored materials and assignments and designed the course curriculum. Instructed students in the foundations of JavaScript, APIs, and Markup, enabling students to create secure, scalable web sites using tools such static site generators (11ty, Gatsby), REST & GraphQL APIs, React, and headless CMS’s by leveraging version control (Git), CI/CD (GitHub actions), and content delivery networks (Netlify).
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  • Harvard University Extension School
    Teaching Assistant
    Harvard University Extension School Jan 2009 - Present
    Cambridge, Ma
    Teaching assistant for several introductory and advanced courses offered atHarvard Extension School.• Hosted hands-on sections, lectured, and graded for courses in website development, programming, and computer science; assisted in designing aspects of the course curriculum.• Courses included "CSCI E-12: Fundamentals of Website Development," "CSCI E-3: Introduction to Web Programming with JavaScript," "CSCI E-32: Advanced JavaScript Using Angular and Node.js," "CSCI E-10: Introduction to Computer Science Using Java," and "CSCI E-18: Web Development Using XML."
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  • Harvard University
    Associate Director Of Academic Platforms And Development
    Harvard University Jul 2016 - Aug 2020
    Cambridge, Ma
    Led several teams of IT professionals whose application portfolio spanned the schools of Harvard University, serving over 42,000 faculty, students, and staff.• Strategic consultant for both the Academic Technology department and the university at large. For Academic Technology: monitored budgets, designed short- and long-term operational plans and projects. For the University: partnered with senior leadership and CIOs to formulate and implement strategic, university-wide initiatives.• Hired, supervised, and coached direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.• Reviewed and approved software code, architecture, and infrastructure.• Served on the Harvard University IT Academy steering committee, co-chaired the EDUCAUSE Games and Learning Community Group, and participated as a member of the NERCOMP Professional Development Committee.
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  • Harvard University
    Associate Director, Academic Technology Development
    Harvard University Feb 2013 - Jul 2016
    Cambridge, Ma
    Managed an award-winning team of web developers who designed, implemented, and released pedagogical tools for the faculty, staff, and students within the Faculty of Arts and Sciences (FAS), the largest school at Harvard University.• Established Open Source, Agile, and ITIL processes within the FAS Academic Technology Group (ATG) by partnering with the Harvard University Chief Technology Officer and Software Standardization Group.• Collaborated with Harvard University Information Technology strategic programs to design and implement tools for Canvas, the University’s new learning management system.• Migrated all ATG’s services to the Amazon Web Services (AWS) cloud.• Selected to serve as a founding member and facilitator for Harvard University’s flagship program, the IT Academy.• Effectively hired, supervised, coached, and mentored direct reports and contractors, aligning their roles and responsibilities with organization's mission, goals, and values.
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  • Harvard University
    Manager Of Web Application Development
    Harvard University Jul 2007 - Feb 2013
    Cambridge, Ma
    Led enthusiastic, loyal, and award-winning web development team for the Faculty of Arts and Sciences (FAS) Academic Technology Group (ATG) that designed, implemented, released, and maintained dozens of web applications critical for the academic and administrative missions of Harvard University.• Teamed with executive administration and internal IT partners to successfully deliver new online services such as the Online Placement Exams, Writing Center Scheduler, and Academic Integrity Policy tool.• Successfully upgraded essential web services, including Course Evaluations, Study Cards, and Course Planner, and oversaw successful operations of each during critical University periods.• Led a university-wide team of engineers and support specialists to launch Google Apps for Harvard; partnered with executive leadership and University CIOs to align this service with university-wide Collaboration and Communication Tool strategy.• Effectively hired, supervised, coached, and mentored direct reports, aligning their roles and responsibilities with organization's mission, goals, and values.
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  • Harvard University
    Senior Software Engineer
    Harvard University Oct 2006 - Jun 2007
    Cambridge, Ma
    Senior software engineer for the Instructional Computing Group (ICG), specializing in the design, development, and deployment of software tools and platforms for the university’s learning management system.• Collaborated with several teams of software engineers to design, implement, and maintain Course iSites, Harvard University’s proprietary learning management system.• Served on the board of directors, managers, and developers who conceived and designed the overall vision and mission of the new platform, and acted as the initial liaison between the two major teams responsible for developing the new platform.• Designed and programmed several core tools, including software that handled viewing and managing enrollment, announcements, course email, course evaluations, and quizzes; technologies included HTML, CSS, mod_perl, SQL, and interacting with APIs over the SOAP protocol.
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  • Harvard University
    Www Instructional Software Engineer
    Harvard University Oct 2001 - Oct 2006
    Cambridge, Ma
    Web application programmer for the Faculty of Arts and Sciences (FAS)Instructional Computing Group (ICG) at Harvard University.• Worked with a team of programmers to design, maintain, and implement the Instructor's Toolkit, the university’s first learning management system.• Designed and implemented over a dozen tools for faculty and staff, including two of the most popular applications within the toolkit framework, using Apache, HTML, CSS, Perl, and SQL.• Oversaw the successful deployment of a new code base that increased the toolkit's performance by approximately 100%. Collaborated with key network, database, and web administrators to ensure services functioned efficiently with core university systems.
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  • Harvard Business School
    Harvard Business School It Fellow
    Harvard Business School Mar 2019 - Aug 2019
    Allston, Ma
    Selected by both Harvard University Information Technology (HUIT) and the Harvard Business School (HBS) to serve six months as an Information Technology Fellow, one of the most prestigious positions in the Harvard University IT. Led an initiative with CIOs, senior leadership, and engineers across the university to formulate a strategic plan for implementing an HBS-wide suite of online collaboration tools.
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Michael Hilborn Skills

Linux Javascript Perl Python Software Development Mysql Html Databases Php Apache Css Unix Sql Os X Xml Jquery Agile Methodologies Programming Web Development Cloud Computing Subversion Java Web Applications Ruby On Rails Git Software Engineering System Administration Xhtml Vmware C++ Eclipse Mobile Applications Drupal

Frequently Asked Questions about Michael Hilborn

What company does Michael Hilborn work for?

Michael Hilborn works for Harvard Business School Online

What is Michael Hilborn's role at the current company?

Michael Hilborn's current role is Director, Platform Engineering and Operations.

What is Michael Hilborn's email address?

Michael Hilborn's email address is hi****@****ard.edu

What skills is Michael Hilborn known for?

Michael Hilborn has skills like Linux, Javascript, Perl, Python, Software Development, Mysql, Html, Databases, Php, Apache, Css, Unix.

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