Success By Design helps Small & Medium Businesses improve their Bottom Line by unleashing Powerful Leaders that take ineffective staff and convert them into "Money-Making / Customer-Loving Machines".Our approach comes from Master Coaching Principles, Neuro-Linguistic Programming and "Best Practice" processes from the TCI ("The Coaching Institute"), the AIM ("Australian Institute of Management"), QANTAS Flight Catering and 25+ years of People Management Experience.

4Networking is a powerful "Casual & Relaxed" Networking Group. 4Networking is 50% Business / 50% Social and is about meeting people you really like, building solid relationships and doing business with people you trust.As Group Leader, I run the Bondi Junction Group. Let me know if you want to come for a "No-Obligation" visit to one of our Breakfasts.

● Oversaw the day-to day operation of the entire business on a rotating 24 hour shift with 4 other managers.● Ensured the on-time delivery of catering to all Qantas and client airline flights during my shift and foresaw any possible problems for the next shift, whilst maintaining all cold-soak requirements as dictated by Health Department regulations.● Was the first point of contact with customers regarding any queries or complaints they may have had and ensured that they were dealt with in a timely manner.● Was the conduit between management and staff, thereby playing a front line industrial relations role in the workplace.● Was responsible for workplace OH&S issues; at times having to juggle this responsibility with the demands of a high-pressure, deadlines-based environment, and yet not compromise safety standards.● Was accountable for after-hours maintenance and repair issues for all machinery and elevators.● Was responsible for conflict resolution in an, often-times, very difficult environment.● Acted as Chief Fire Warden for the entire building, dealing with fire alarms and bomb threats.● Worked closely with and mentored the team of Senior Leading Hands in charge of the Transport and Wash-up areas.● Liaised with other areas of Qantas in order to ensure smooth co-operation between our departments.