Michael Hirsh Email & Phone Number

Stevensville, Mi, Us

St Joseph, Michigan, United States

Representative Projects:Human Factors and Quality Advisor✓ Provided human factors expertise for the design of a single-use electronic depth gauge designed to more accurately measure and safely place orthopedic surgical screws.✓ Led creation of quality management system and planned for product approval in Australia, China, and Europe.Scientific Advisor✓ Provided subject matter expertise for virtual reality and immersion technology designed to interface with fitness and rehabilitation exercise equipment.Biomedical Engineering Consulting✓ Managed the design and development of specialized exercise equipment for persons with physical disabilities to access cardiovascular exercise equipment. ✓ Implemented Quality-Function-Deployment (QFD) design model to elicit customer requirements from stakeholders, successfully transfer to engineering specifications, subsequent prototype, and to research team.

Greater Chicago Area

Provided operational leadership and project management to research teams engaged in user-centered research. Identified opportunities to improve and scale project execution to drive business efficiency and value to clients and Ipsos.Worked across several industries including technology, medical device, financial services, telecommunications, and consumer goods. Clients included American Express, Chase, Google, Meta, GSK, Abbott, Bosch Appliances.A few accomplishments:✓ Managed numerous successful projects and programs, working with various stakeholder groups and administering project budgets from $30K to $700k.✓ Managed several extended and multi-phased engagements, totaling ~$1.5M in 2022, that required coordination between more than one Ipsos division.

Greater Chicago Area

Directed research teams to independently lead and deliver exceptional products/services experiences through user-centered research that aids the development, deployment, and continual improvement of user experience. Clients included Verizon, Google, Meta, GSK, AbbVie, GE Appliances, Unilever, Whirlpool, American Express, and McDonalds.Mixed-Methods and Multi-Phased Studies; Formative / Summative Usability; Digital Ethnography; Diary Studies; Moderated / Unmoderated; Generative / Discovery / In-depth InterviewsA few accomplishments:✓ Managed cross-functional research and design teams to deliver user experience research in global markets for several top 20 Fortune 500 companies in tech, healthcare, financial services, telecommunications, and consumer products.✓ Led project execution to validate that product met user needs and managed day-to-day operations, 3rd party recruiters, and facilities✓ Delivered user experience research in global markets for a top 20 Fortune 500 technology company.✓ Managed formative and summative human factors research projects to support product launches in the medical device and consumer goods industries.

Benton Harbor, Michigan Area

Led day-to-day user experience research and strategy operations within dishwasher and KitchenAid small appliance categories with cross-functional team consisting of industrial, interaction and visual designers to design useful and attractive consumer products. A few accomplishments:✓ Drove 5-year UX and Human-Machine Interface (HMI) strategic goals to align with product category business and advanced development technology strategies✓ Collaborated with global partners to reduce product complexity and standardize HMI technology in North America and Europe✓ Instrumental on team that launched consecutive Consumer Reports number one-rated dishwashers

Franklin Park, Il

Oversaw human factors, usability, and human-machine interaction of existing and new product development efforts.Research and Development Tools: EMG, Kinematics, Force Measurement, Metabolic Analysis System, Load Sensors, Anthropometric Databases, Working Model 2D, SolidWorksA few accomplishments:✓ Influenced global product design by using scientific research to effectively convert customer requirements into engineering specifications with subsequent verification and validation activities.✓ Used custom developed methods in state-of-the-art human performance testing facility to drive product development.

Des Plaines, Il

Responsible for research, testing, and quality for the development of high-speed dental hand pieces.A few accomplishments:✓ Designed, developed, and managed the installation of a $500k automated accelerated life testing laboratory for high-speed dental handpieces.✓ Developed and led novel testing for dental burr marketing claims.

Greater Chicago Area

Designed, prototyped, fabricated, fit and modified commercial and custom assistive technology devices to meet client’s specific requirements.

Stony Brook, Ny

Developed and managed a hospital-wide program to investigate and monitor medical device related incidents and hazards, assuring compliance with FDA and JCAHO regulations.

Bachelor Of Science - Bs, Biomedical Engineering

Biosensors Electrophysiological Monitoring

Master Of Science (Ms), Biomedical Engineering

Biomechanics Assistive Technology Human Factors Rehabilitation Engineering Neuroscience