Michael H. Mitchell, Pmp® Email & Phone Number

Vista, California, United States

Created & Implemented a comprehensive $150K comprehensive IT infrastructure and managed services plan for a non-profit that improve LOS for day to day operations for staff and reduce dropped network drops by 12 percent. Diversity & Inclusion Training on a global scale via zoom presentations about race, cultural identity, and gender identity to audiences in the United States, Latin America and Europe. Specialization in talent acquisition and outreach to disenfranchised communities to ensure a diversity in employees, culture, ideas as part of the company culture.Co – Authored the current employee handbook with an emphasis on diversity, cultural sensitivity while adhering to state and Federal Equal Employment Opportunity (EEO) and workplace discrimination guidelines.

San Diego, Ca, Us

Within the Information Technology Services (ITS) Value Stream team, I participate in supporting the GA&A business in the following value stream tracks:Human ResourcesFacilitiesSecurityPublicationsLead meetings and discussions on new project initiatives throughout all of the phases of typical ITS projects with some or little supervision:Project Management dutiesFacilitates process-oriented meetings.Understands and identifies areas for process improvement through functional and technical solutions.Distinguishes between a reasonable business requirements vs. a solution requirements.Documents the process flow in a swim lane format.Writes functional specifications for complex development objects (Forms, Reports, Interfaces, Conversion, Enhancements, and Workflow)Configures various vendor solutions both on premise and cloud applications.Engages customers for user acceptance testing.Identifies, tracks, and resolves issues from all phases of the project.Communicates project statuses both positive and negative in a concise and meaningful manner.Works closely with technical developers, vendors, DBA, application administrators, infrastructure teams, security, and other functional analysts for cross-functional delivery of complex solutions.Follows established change control procedures for migration to QA and Production.

As a project manager specializing in IT and HR, I deliver bespoke technical solutions and recommendations for both Ficther Silver Consulting and Fortune 100/500 clients. I operate at the intersection of technology and people operations. The bespoke solutions I deliver clients result in streamlined business operations, reduced costs, and a better client experience.Note: I worked for Ficther Silva Consulting, Inc. from 2013 to 2016, during which time I supported record bottom-line growth. I was recruited back to the firm in 2017.

As a project manager for Impact Solutions, I guided technical projects from project planning and initiation through monitoring and control. I often collaborated with senior leadership to diagnose internal trends, drive strategy to improve business operations, and enhance the employee experience. NOTABLE CLIENTS & PROJECTS: Disney/ABC ✦ Viacom ✦ Bay Alarm CompanyI am most proud of the new HIRS I built out and implemented, which merged a plethora of human resources applications into a single platform. As with each of my roles, I thrived at the intersection of technology and people operations.

I worked for Ficther Silva Consulting, Inc. from 2013 to 2016 and supported record bottom-line growth. I was recruited back to the firm in 2017.Fichter Silver is a human resources services company delivering a full spectrum of services to Fortune 100/500 clients.

Rosemead, Ca, Us

SEC is the largest subsidiary of Edison International and provides 14M people with electricity.As a lead project manager and planner, I was recruited to the organization to spearhead a multi-year IT project impacting ~2,000 employees across nearly two-dozen apartments. My team successfully transitioned thousands of workstations through a successful ERP implementation — ahead of schedule.In 2012, an infamous radioactive leak shut down San Onofre’s twin reactors. I earned the nickname Mr. Fix It” for keeping IT operations afloat and serving as the go-to IT person for senior leadership.

Global Legal Resources did not have an HRIS system when I joined the team. I guided the design, execution, and administration of an enterprise-wide HRIS system that unified payroll, time and attendance, and compliance.While at Global Legal Resources, I also modernized the company’s outdated recruiting, interviewing, and training processes; overhauled on-boarding and off-boarding; and automated human resources processes across the organization.

I launched my career in technical program management more than 15 years ago with a local nonprofit.As San Luis Rey Valley UMC, I led people operations, managed a vast database, and spearheaded technical projects to amplify the organization’s impact. I also administered a multimillion-dollar budget and improved the organization’s forecasting abilities.► I am deeply passionate about giving back to my local community. I returned to San Luis Rey Valley UMC in 2014 as a pro bono Human Resources and project management consultant.Since returning, I guided the organization through the launch of a fresh new website, introduction of an enterprise wide-email system, and recruitment and on-boarding of a high-performing team.