Michael H. Nielsen Email & Phone Number

Consulting within Project management, Process improvement (Six Sigma), Coaching and Mentoring

Copenhagen Area, Denmark

Project management responsibilities for various SharePoint and Infrastructure projects, including business analysis and requirements specification, budget and resource-management.

Prepare Sharepoint Document Collaboration solution for pilot execution and global roll-out. Uncover new business requirements through workshops and focus groups. Responsible for backlog prioritization and development capacity management, sprint planning and daily scrum meetings. Manage test script creation and test execution in Dev, UAT, QA and Production. Update and create new user documentation, prepare and conduct training sessions to support seamless adoption in the entire organization.

Holte

About Quatre Thinking Process ApSIt is our objectives - in collaboration with you as a customer - to create sustainable improvements and beneficial results. We are highly experienced in working with a variety of improvements - let it be minor workshops or major projects. Our outset is always the organization - both employees and management - and only when the changes - the tasks and goals - are truly anchored here, we start applying the relevant tools. This could originate from change… Show more About Quatre Thinking Process ApSIt is our objectives - in collaboration with you as a customer - to create sustainable improvements and beneficial results. We are highly experienced in working with a variety of improvements - let it be minor workshops or major projects. Our outset is always the organization - both employees and management - and only when the changes - the tasks and goals - are truly anchored here, we start applying the relevant tools. This could originate from change management, project management, LEAN or 6-sigma.Our concept:We are convinced that every single change needs to respect and reflect the needs of the individuals. Therefore, in Quatre our concept is defined as: Thinking process - thinking process (TM). Our work starts by addressing the human thinking habits to remove bad excuses and barriers as old habits. When moving on, we then address the working procedure to optimize - we think about the process. Time after time, this approach has proven to provide very positive results to our customers! Show less

Vedbæk, Copenhagen

Experience:- Create, Update and Deploy processes and instructions to deliver efficiency and effectiveness across Operations- Mentoring and Coach team members using Design for Six Sigma tools when working on assignments- Responsible for Scorecard analysis to identify improvement projects across the organization- Understand and adapting core concepts for Change Management across the organization- Presentations skills providing regular Status Updates to Senior Leadership-… Show more Experience:- Create, Update and Deploy processes and instructions to deliver efficiency and effectiveness across Operations- Mentoring and Coach team members using Design for Six Sigma tools when working on assignments- Responsible for Scorecard analysis to identify improvement projects across the organization- Understand and adapting core concepts for Change Management across the organization- Presentations skills providing regular Status Updates to Senior Leadership- Working with Vendor Management Team on shared goals and initiatives- Project Management with extended magnitude and complexity- Involve and collaborate with Senior Business Leaders to agree on and drive improvements- Scope and prioritize project activities- Remote Team management (different locations, groups and time zones)- Excellence in managing and using tools and techniques- Critical to Quality and Voice of Customer translation to a list of Project priorities- Business Requirements gathering and documentation (1000+ pages) for Licensing and Product Management- Business Review sessions and sign-off- Functional Specification Review and User Acceptance Test ManagementAchivements:- Nominated as representative for Microsoft Dynamics Operations in the Quality and Business Excellence Group- Trusted Advisor and Subject Matter Expert for Senior Management on Global Project Governance model- Innovative idea submitted through Microsoft Think-Week initiative among the last 6 winning candidates- Increased Customer/Partner Experience by 3 points in North America and 14 points in Latin America- Nominated for the American Operations Center WOW Award – August 2012- Winner of the Microsoft Customer/Partner Experience Champions Award Q1-FY13- Management of project considered a showcase example by Senior Master Black Belts- Six Sigma Green Belt certification, November 2010- Winner of the Platinum Operations Team Award Show less

Vedbæk, Copenhagen

Business Support and Logistics Manager from 2002 to 2005, responsible for Back-End Systems Setup of Licensing and Product Mastering, Purchase and Stock Management and Distribution.Responsible for the transition of Month End Coverage and Licensing support from the Business Support Team to the Regional Operations Center in Dublin in 2004.Transfer People Management responsibilities to the next-in-line in 2005, changing role to act as Subject Matter Expert and Single Point of Contact for… Show more Business Support and Logistics Manager from 2002 to 2005, responsible for Back-End Systems Setup of Licensing and Product Mastering, Purchase and Stock Management and Distribution.Responsible for the transition of Month End Coverage and Licensing support from the Business Support Team to the Regional Operations Center in Dublin in 2004.Transfer People Management responsibilities to the next-in-line in 2005, changing role to act as Subject Matter Expert and Single Point of Contact for Microsoft Dynamics Operations, in any effort to streamline internal systems.Escalate serious issues with projects to Senior Leadership; resulted in the termination of one major IT-driven project. Show less

Vedbæk, Copenhagen

Logistics Manager in Damgaard from 1996, responsible for Licensing Support, Order Management, Purchase and Stock Management and Distribution.Planned and implemented copy and distribution of product software on CD-ROM instead of 3½-inch floppy disks, saving 1.5 million Danish kroner per year in production and distribution costs in 1998, compared to 1997 figures.Responsible for the creation of the first web-based Online Ordering tool in Damgaard in 1998 (Commerce), making it possible to… Show more Logistics Manager in Damgaard from 1996, responsible for Licensing Support, Order Management, Purchase and Stock Management and Distribution.Planned and implemented copy and distribution of product software on CD-ROM instead of 3½-inch floppy disks, saving 1.5 million Danish kroner per year in production and distribution costs in 1998, compared to 1997 figures.Responsible for the creation of the first web-based Online Ordering tool in Damgaard in 1998 (Commerce), making it possible to absorb a 50% growth of orders received without the need for additional resources in 1999.Lead the replacement of printed manuals with CD-ROM, which saved costs for purchase and distribution with a positive environmental impact.Merging logistics activities and processes from Damgaard and Navision in 2001, taking full responsibility for the combined team and tools support. Show less

Optimized order process to reduce internal handling time.Streamlined warehouse design and packing routines, removing waste and sustain cleanliness.Negotiated deal for shipment of goods from suppliers in Asia with P&O Shipping (now P&O Nedlloyd), saving time and money.

Education record

Training Graduate 2011 First project closed in 2012

Education record

Education record

Business Organization 1981 Business Economy 1990 Management & Collaboration 1990 Organization and Strategy 1994