Assistant Retail Director
Managed operations of four Bluenote Sports outlets with $1MM inventory of sporting goods apparel and equipment. Ensured customer service satisfaction, participated in establishing operating budgets, tracked/forecasted sales, and managing employee work scheduling. Served as the St. Louis Blues retail computer software expert, working with vendors, training employees, and fine-tuning system to meet control requirements. Generated monthly reports on allocated inventory, shrinkage, retail sales, and financial position. Approved all accounts payable invoices by matching orders, merchandise invoices, and inventory counts for each outlet. Managed operations of a mail order catalog with an international distribution of 10,000 annually by selecting merchandise; approving layout, copy, and artwork; and fulfilling customer orders. Supervised an operating staff of 30+ employees for a variety of events at Savvis Center. Advised purchasing staff in selection of apparel, hats, equipment, and novelties for retail distribution.Rapidly progressed from entry-level management to Assistant Director less than two years by demonstrating an ever-present desire to learn, willingness to take on additional responsibilities, and intrinsic leadership qualities. Streamlined accounts payable process and enhanced inventory control by assuming responsibility for invoice approval and product shipment verification. Reduced payment time from 60 to 90 days delinquent to less than 30 days. Received early-pay discounts of approximately 2% per statement, improved company image, and expedited future orders previously delayed by unpaid invoices. Assisted in the selection and implementation of new point-of-sale and inventory maintenance computer software providing greater inventory control and sales tracking, leading to improved customer service and increased sales and profits.
