Michael Holness Email & Phone Number

Ashford, GB

Ashford, GB

Supporting and growing the Customer Engagement and Power Platform teams

Sevenoaks, England, United Kingdom

Volunteer position helping with coaching and umpiring

London, United Kingdom

• My role with Hitachi Solutions Europe is a Senior Director working in the Consulting Services Leadership team. The role is quite varied and the team is spread across the UK, Portugal, Bulgaria, France and Germany. The.
• Client and Project Reviews – This involves catching up with the Project Directors, Project Managers and Architects… Show more My role with Hitachi Solutions Europe is a Senior Director working in the Consulting.
• Client and Project Reviews – This involves catching up with the Project Directors, Project Managers and Architects on a regular basis to get an accurate status report, RAID update and progress against plan.
• Work Orders – Writing and reviewing commercial estimates and ensuring they are all following a templated framework. Ensuring the contracts are deliverable and safe to operate with.
• Resourcing – Management of the right resources to the right activity to ensure the best job can be completed.
• Recruitment – Recruiting some of the best specialists in the market to grow the team as there is the demand. Recruited over 140 consultants since April so far this year and continuing to grow across Europe.

London, United Kingdom

Working as part of the Consulting Leadership Team providing support and delivery expertise to the Customer Experience team. Responsible for support to the team for day to day activities and delivering quality using methodologies.

London, United Kingdom

• Currently managing major programmes with large teams and budgets. Focused on delivering quality on time. Previously managed smaller projects for multiple financial clients through the project lifecycle as well as the.
• Project and resource planning;
• Project governance and reporting;
• Budget planning and monitoring;
• Development team management;
• Methodology creation and guidance

Ashford, England, United Kingdom

Working at Ashford Hockey Club (Kent) as the Head of the junior section to promote growth and a fun environment for juniors to get into hockey and progress with their sporting careers. Setup a coaching framework to bring coaches together and align standards, planning and expectations on and off the pitch. Ensured ratios were followed for all session.

London, United Kingdom

Working with a Wealth Dynamix customised version of Microsoft Dynamics CRM managing the Model Office phase of testing. This involved engagement from the investment managers and other users from the business to run through the new business processes and ensure the system met their requirements. Produced the performance test plan and provided advice on best.

London, United Kingdom

Returned to RBS to continue the MS Dynamics CRM development for an uplift to the Business Banking division and a new deployment to all Commercial Banking staff. Working primarily as the UAT Test Manager ensuring test coverage from the requirements to the business processes and procedures through to CRM. Ensuring the scripts were created working with the.

Kingswood, Surrey

• Positioned within the UK and International Development department working on a Direct to Customer Portal project. The Portal would support customers managing their own portfolio of products and giving them the.
• Test… Show more Positioned within the UK and International Development department working on a Direct to Customer Portal project. The Portal would support customers managing their own portfolio of products and giving.
• Test Strategy agreed between all parties supporting the agile approach;
• Setup and control of Quality Center for the UK and International Development department and oversaw the migration to Application Lifecycle Management;
• Planning workshops to baseline project plans;
• Updating requirements and ensuring they were testable;

London, United Kingdom

• Guys & St Thomas’s Foundation TrustWorking on a Data Centre move and a Telephony upgrade project with the Trust staff. The Data Centre holds a number of life critical systems which need to be migrated to a new Data.
• Test Strategy for the projects;
• Test Documentation for the projects;
• Test… Show more Guys & St Thomas’s Foundation TrustWorking on a Data Centre move and a Telephony upgrade project with the Trust staff. The Data Centre holds a number of life critical systems which need to be migrated.
• Test management of the Trust staff during the projects;
• Project management and planning updates;

London, United Kingdom

• Working on a Microsoft Dynamics CRM project with both onshore and offshore teams to improve delivery, standardise project approaches and methodologies. The project integrated the Microsoft Dynamics CRM product with the.
• Test Strategy for the projects;
• Test Documentation reviews (Test Plans, Test Script Coverage, Test… Show more Working on a Microsoft Dynamics CRM project with both onshore and offshore teams to improve delivery, standardise project approaches and.
• Test Documentation reviews (Test Plans, Test Script Coverage, Test Readiness Reviews & Test Reports);
• Detailed System Integration Testing to ensure systems communicated correctly and there was zero data loss between systems.
• Engaging Security teams for Security testing;

London, United Kingdom

Test Management Services Consultancy. Worked at clients Friends Life and RBS.

Dorking

• Working with a technical team at Friends Life performing a large system migration project from Bupa Healthcare. Technologies included web applications and Citrix based applications hosted on Solaris, Windows 2008 and.
• Test Strategy;
• Overall project planning;
• Test Documentation (Test Plans, Test Specifications & Test Reports);
• Commissioning Testing of the new infrastructure;
• Integration Testing with the… Show more Working with a technical team at Friends Life performing a large system migration project from Bupa Healthcare. Technologies included web applications and Citrix based.

• Representing BT working on the National Programme for the NHS as a Test Manager covering the Community & Mental Health systems. The test management responsibilities have included working the following:
• Working with the suppliers both onsite and remotely;
• Organising Usability and Test Witnessing workshops with the NHS end users to ensure the quality of the product is acceptable;
• Project Planning for Test Phases;
• Recruitment of staff;
• Risk and Issue… Show more Representing BT working on the National Programme for the NHS as a Test Manager covering the Community & Mental Health systems. The test management responsibilities have included working the.

Working with a SAP based end to end delivery system working with couriers to arrange the best delivery methods for the items selected. SAP systems used - CRM for the call centres, SAPR3 for the store ordering and call centre ordering. Mainframe system for the warehouse stock control and label printing. Worked with Metapack (delivery management software.

As Xansa.

• At Lloyds TSB I worked in the Corporate Web Development department for the Strategic Delivery Centre. During this time I was involved in the following activities:
• Performance Testing using LoadRunner on a web based banking system.
• Reviewing and writing Test Conditions and Scripts to ensure that there was adequate coverage.
• Supporting the City Office after a new system installation.
• Reporting statistics to the Project Manager.

London, United Kingdom

• Defect and Test Management for a new recruitment system involving 600 users.
• Reporting and managing statistics to the Project Manager.
• Highlighting risks.
• Ensuring Test Scenarios are executed and created correctly

RelQ-Europe is a consultancy company which specialise in all aspects of testing. Whilst working for the company I was involved with various clients and projects. These clients included Spherion Europe, Vodafone, First Data Europe and Citibank.

Newbury

• Writing test scripts with reference to functional requirement documents to ensure coverage.
• Checking MQ messages to ensure that the correct ones were triggered when expected.
• Ensuring that the backend processes were functioning correctly during end to end testing.

Basildon

• Defect management for the project using Test Director as a defect tracking and test execution tool.
• Producing statistics for the Test Manager to demonstrate the progress of the project
• Visiting the Software Suppliers representing First Data Europe to ensure quality fixes are delivered.
• Managing defects from four clients during client UAT.
• Producing procedure documentation for clients to use during their testing phases.
• Reviewing business requirements to ensure the… Show more

London, United Kingdom

• Writing test scripts with reference to functional requirements documents to ensure coverage of test conditions for payments and reporting.
• End-to-End testing ensuring data has been passed correctly at each stage via legacy systems.
• Regression testing using an in house automation tool based on WinRunner.
• Full documentation of all executed scripts to ensure QA requirements met and audit trail provided.
• Fault raising via Global Defect Management System.
• Recording of… Show more