"Multi-talented, commercially focused professional with 19 years' experience in the retail area, delivering a proven track record of structured development and over achieving business objectives, through delivering a measurable people plan to support the organizations goals."“A Passionate, confident and proficient academic who uses real experiences and influential communication skills to bring to life the cultural values of an organization” “A flexible manager with strong interpersonal and influencing skills, empathizing with and understanding the needs of the business, the customers and the colleagues. Able to present relevant information to all levels of management in a clear and unambiguous manner which ensures appropriate business decisions are taken.”