Work for OH-TECH’s Shared Infrastructure group and is responsible for managing and monitoring the relationship between information technology service owners and its customers. Help’s provide customer requirements for developing and managing services across the consortia and will liaise between Service Level Management and the consortium to help define the requirements of service level agreements. Works closely with the information technology user groups and contracted service… Show more Work for OH-TECH’s Shared Infrastructure group and is responsible for managing and monitoring the relationship between information technology service owners and its customers. Help’s provide customer requirements for developing and managing services across the consortia and will liaise between Service Level Management and the consortium to help define the requirements of service level agreements. Works closely with the information technology user groups and contracted service providers to assess internal needs and vendor performance. Responsible for building and managing relationships with vendors that supply services to OH-TECH and the consortia.Work closely with the OH-TECH Consortium and its partners to consistently deliver an outstanding customer experience that exceeds expectations and creates positive, long lasting relationships.Provides guidance; works effectively with multilevel management and technical engineering staff personnel as needed; possesses and applies strong negotiation skills while remaining flexible and adaptable within a fast- paced environment with rapidly changing requirements. Show less

The Ohio Technology Consortium (OH-TECH) is the technology infrastructure and operations arm of the Ohio Department of Higher Education (ODHE).

The Ohio Educational Technology Conference (OETC) is the largest P-20 state educational technology conference in the nation. Each year the conference features: Keynote speakers from across the world with more than 200 educational sessions convening over three days and nearly 300 industry leading vendors including Microsoft, Cisco, Pearson and Google. As interim Director, I:• Lead and coordinated all aspects of the conference including pre-planning, onsite execution and post event… Show more The Ohio Educational Technology Conference (OETC) is the largest P-20 state educational technology conference in the nation. Each year the conference features: Keynote speakers from across the world with more than 200 educational sessions convening over three days and nearly 300 industry leading vendors including Microsoft, Cisco, Pearson and Google. As interim Director, I:• Lead and coordinated all aspects of the conference including pre-planning, onsite execution and post event wrap up.• Ensured critical deadlines and budgetary guidelines were adhered to and expectations and quality standards are met.• Through careful planning and budget management, returned the conference to a self-sustaining program and erased a budget shortfall.• Ended the decline in attendance that began with the downturn in the economy in 2008.• The 2016 conference had participation and support from the “Big Three” including Apple, Google, and Microsoft for the first time ever! Show less

Provides duties related to special projects and major initiatives for the Chief Information Officer, including but not limited to major IT projects as liaison for the Ohio Board of Regents. At the direction of the CIO represents the agency to communicate future IT directives and initiatives to constituents.The Ohio Board of Regents is the coordinating body for higher education in the state. Created in 1963 by the General Assembly, the 9-member public board has a direct, non-governing… Show more Provides duties related to special projects and major initiatives for the Chief Information Officer, including but not limited to major IT projects as liaison for the Ohio Board of Regents. At the direction of the CIO represents the agency to communicate future IT directives and initiatives to constituents.The Ohio Board of Regents is the coordinating body for higher education in the state. Created in 1963 by the General Assembly, the 9-member public board has a direct, non-governing relationship with all of Ohio 's non-profit colleges and universities. Show less

Hopcraft & Associates, Inc., served for three decades as a full service communications agency assisting clients throughout the Midwest and Mid-Atlantic. In 2003 I assisted in establishing Hopcraft & Associates, Inc. in Columbus, Ohio. Developed communication and marketing campaigns for various state and local political initiatives as well as local, national and international businesses.