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Results focused Operations Executive who delivers superior results by optimizing Sales Teams, Client Services, Product Development and Global Sourcing operations. Significant experience with Project Management, implementing technology to reduce costs and improve efficiencies. Adept in leading sales/service organizations and executing strong strategic and tactical plans to improve business results and foster a solutions oriented environment. •P&L Budgeting / Forecasting •Project Management •eCommerce / Digital Marketing•Global Manufacturing •Vendor Relations Management •Coaching/Staff Development•Strategic Planning •Process Improvement •Strong Client PartnershipsIf you would like to contact me directly, please email mjhlinkedin2014@gmail.comSpecialties: PPAI, ASI, CRM, IVR, SCM, BPM, DSA, PMPAdvertising, Sales, Promotional Products, Marketing, Customer Service, Fulfillment, Distribution, Product Development, Global Manufacturing, Purchasing, Supply Chain, Quality Control, Process Reengineering, Proven Leader, Project Management, Complete P&L Responsibilities
Protective Life
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Assistant Vice President Operations ServicesProtective Life Nov 2017 - Present
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Senior Project ManagerProtective Life Jan 2015 - Nov 2017
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Vice President, General ManagerEbsco Creative Concepts Mar 2010 - Jan 2015Leader of a multi-million dollar marketing and ad specialty distributorship reporting to CEO of parent company, EBSCO Industries, a $2.4B Company. Direct daily operations. Lead, mentor and coach salesforce. Prepare budgets, forecasts and goals. Responsible for posit and loss.
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Director Of Product DevelopmentSouthern Progress Corporation Jan 2004 - Aug 2009Birmingham, Alabama, Us -
Director Of Operations And FulfillmentSouthern Progress Corporation Jan 2002 - Jan 2004Birmingham, Alabama, UsEstablished and directed operational strategy for this $100 Million business, reporting directly to the Publisher. Reengineered fulfillment, distribution and customer service operations delivering superior service levels for six million+ book shipments annually.
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Director Of Product DevelopmentSouthern Living At Home Jan 2004 - Aug 2009Designed and manufactured exclusive home décor products for this $250 Million direct selling company. Member of the Senior Management team reporting directly to the President of the company and playing an integral role in corporate strategic decisions. -
Director Of Customer ServiceRodale May 1999 - Jan 2002Emmaus, Pa, UsResponsible for all aspects of customer service for this $500 million publishing company with 100 new book titles and 12 magazines. Directed daily operations for a 70-member contact center answering 1,000,000+ calls annually, while managing partnership relationship with magazine customer service outsourcer. -
Process Development SpecialistHarcourt School Publishers Aug 1993 - Jun 1999UsLed strategic process reengineering projects within and outside of the Information Technology department. Facilitated reengineering workshops with Operating Units, Finance, Distribution and Information Technology and led the Global Customer Service reengineering and system replacement effort resulting in an 18% ROI. -
International Credit ManagerMacmillan/Mcgraw-Hill Feb 1989 - Aug 1993Managed all International, Federal Government and Inter-Company accounts receivable to ensure timely cash flow for this $400 Million corporation. Performed all aspects of financial statement analysis to evaluate and ensure credit worthiness prior to order fulfillment. Direct accountability for two credit analysts.
Michael Hoye Skills
Michael Hoye Education Details
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John Cook School Of Business At Saint Louis UniversityFinance -
Saint Louis UniversityFinance
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The Ohio State University
Frequently Asked Questions about Michael Hoye
What company does Michael Hoye work for?
Michael Hoye works for Protective Life
What is Michael Hoye's role at the current company?
Michael Hoye's current role is Assistant Vice President Operations Services at Protective Life.
What is Michael Hoye's email address?
Michael Hoye's email address is mi****@****ail.com
What is Michael Hoye's direct phone number?
Michael Hoye's direct phone number is +195247*****
What schools did Michael Hoye attend?
Michael Hoye attended John Cook School Of Business At Saint Louis University, Saint Louis University, The Ohio State University.
What skills is Michael Hoye known for?
Michael Hoye has skills like Management, Leadership, Strategy, Crm, Strategic Planning, Marketing, Sales, Business Strategy, P&l Management, B2b, Product Development, Product Marketing.
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