Michael Stump

Michael Stump Email and Phone Number

Senior Customer Success Manager @ Mouseflow
Austin, TX, US
Michael Stump's Location
Austin, Texas, United States, United States
Michael Stump's Contact Details

Michael Stump work email

Michael Stump personal email

n/a
About Michael Stump

Driving business growth through a data forward and customer-centric approach.

Michael Stump's Current Company Details
Mouseflow

Mouseflow

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Senior Customer Success Manager
Austin, TX, US
Website:
mouseflow.com
Employees:
59
Michael Stump Work Experience Details
  • Mouseflow
    Mouseflow
    Austin, Tx, Us
    View
  • Mouseflow
    Senior Customer Success Manager
    Mouseflow Oct 2024 - Present
    Austin, Texas, Us
    Strategic account management. Technical flow through to consulting.
    View
  • Mouseflow
    Customer Success Manager
    Mouseflow Jul 2022 - Oct 2024
    Austin, Texas, Us
    Pre-sales technical consulting, custom Javascript solutions, implementation, onboarding, expansion, and retention of Enterprise portfolio and strategic Partner accounts.
    View
  • Mouseflow
    Technical Support Engineer
    Mouseflow May 2021 - Jul 2022
    Austin, Texas, Us
    Triaged incoming support tickets via Intercom. Investigated, debugged, and resolved or escalated technical issues. Implemented custom Javascript solutions to achieve customer goals. Wrote internal and external documentation about features and custom solutions. Maintained CSAT above 96%.
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  • Tech Talent South
    Software Engineering Bootcamp
    Tech Talent South Dec 2020 - Mar 2021
    Charlotte, Nc, Us
    Full Stack bootcamp focused on HTML, CSS, JavaScript, APIs, Java, Springboot, along with other technologies and programming utilities.
    View
  • Rent-A-Horn
    Account Manager
    Rent-A-Horn Feb 2018 - Mar 2020
    Interfaced between clients and on-site staff to improve overall client and customer satisfaction while increasing logistic efficiency across multiple market locations.
  • Panera Bread
    General Manager
    Panera Bread Mar 2016 - Feb 2018
    St Louis, Mo, Us
    Mentored and coached a team of five assistant managers and over 40 team members to improve quality control and customer service.
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  • Z'Tejas Southwestern Grill
    Manager
    Z'Tejas Southwestern Grill Jul 2011 - Feb 2016
    Austin, Texas, Us
    Addressed dynamic business needs across multiple market locations.
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  • Papa Murphy'S International
    General Manager
    Papa Murphy'S International May 2008 - Mar 2011
    Us
    Opened four new locations as General Manager.
    View

Frequently Asked Questions about Michael Stump

What company does Michael Stump work for?

Michael Stump works for Mouseflow

What is Michael Stump's role at the current company?

Michael Stump's current role is Senior Customer Success Manager.

What is Michael Stump's email address?

Michael Stump's email address is mi****@****low.com

Who are Michael Stump's colleagues?

Michael Stump's colleagues are Marcin Chlewicki, Jacinda Maria C., Maria Moreno, Paul Kollar, Orsolya Cserbák-Riba, Jess Frandsen, Claus Tjørndal.

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