Michael Hsu Email & Phone Number

Los Angeles, California, United States

• Product Strategy - Analyze player preferences and behavior to identify product opportunities and provide actionable insights. Communicate findings through storytelling to ensure stakeholders are able to make informed.
• Key Performance Metrics - Manage large datasets, build dashboards and reports to evaluate goals and support stakeholders. Develop creative methods to measure impact using behavior metrics within the ecosystem.
• Market Research - Conduct product and portfolio level analyses to identify patterns and trends. Collaborate with product leadership to understand target audience, deploy surveys, and run competitive intelligence..
• Business Forecasting - Collaborate with strategic advisory teams and product leadership to build financial models, track actuals, and estimate revenue to guide future investment and business planning.

Orange County, California Area

• Business Planning - Manage department P&L, forecast product demand, identify revenue opportunities, oversee sales channels and operational budgets, and evaluate performance metrics for optimization using analytical.
• Brand Strategy - Oversee portfolio management, local go-to-market strategies, brand identity, and product launches, managing entire lifecycle. Consider all aspects of the consumer journey from awareness to advocacy.
• Research Goals - Analyze gaming market, player trends, competition, and user data to develop effective positioning and identify growth opportunities. Tailor content deliverables for the audience, including paid.
• Leadership Reporting- Guide team members, lead cross-functional collaboration locally and overseas, set KPI/MBO goals. Provide recurring project and business health reports, make strategic recommendations, and build.

United States

• Product Marketing Strategy - Active in brand development and utilizing research tools to drive growth and gain insights. Manage product content and guide marketing campaigns, and plan product launches through entire.
• Business Model - Execute the roadmap for channel programs, promotions, and support P&L structure for the business units with respective buyers, sales representatives, and internal teams.
• Collaboration - Work closely with sales, marketing, and external partners to achieve revenue goals, align brand perception, and participate in customer meetings and quarterly business reviews.
• Operations - Prepare weekly reports to management and sales teams, initiate program agreements with finance/legal, and provide full admin support for external vendor portals and partner accounts.

• Coordinate with buyers, sales representatives, and internal business teams to manage channel sales orders from major retail and distributors.
• Support sales manager and customer service to manage direct sales through the company’s online store and Amz VC & SC.
• Provide Quotes and lead times to customers and resolving any issues with shipping, scheduling, and product status.
• Distribute company-wide inventory report to sales and stock management teams twice a week, and backorder timeline reports to customers customers once a week.

United States

• Upheld vendor relations by placing orders ranging $1,000 - $20,000 with over 200 active vendors, tracking currently available products and pricing, and responding to vendor inquiries.
• Tasked with evaluating warehouse inventory for all slow-moving, excess, and discontinued products for credit and return. Negotiated with vendors to successfully RMA over $300,000 worth of product, allowing for.
• Analyzed forecasts for seasonal and quarterly item projections, setup new vendors and product lines, and took part in managing Fulfilled by Amazon inventory levels.
• Resolved incoming purchase order discrepancies and open invoices payments with AP, supported customer service in handling warehoused and drop-ship orders, and tracking shipments for ETAs.

United States

• Accounts payable administrative and clerical duties: client record filing, data entry, invoice and letter distribution, shipping and mailing checks
• Extensive training in financial transaction processing: matching, General Ledger coding, and auditing Travel & Expense reports, average processing of 50 invoices daily
• SAP accounting software experience: complete entry of client invoices, check requests, ACH, wire transfers, legal and insurance
• Tasked with creating a more efficient, accessible labeling system to reduce time-consumption for auditing and archive retrieval
• Heavy interaction with procurement team to introduce new suppliers and clientele into the company database, and order office supplies/asset tagging