Michael Huggett Email & Phone Number

A passionate, outgoing and results-driven IT professional with over five years of experience dedicated to delivering exceptional business outcomes. Known for blending technical proficiency with exceptional interpersonal skills to foster collaboration and drive innovation. Demonstrated track record of crafting robust solutions that surpass organisational goals whilst maintaining a risk-based approach. Committed to staying up to date with emerging technologies and championing best practices throughout the software development lifecycle. Expertise in establishing high quality business outcomes and cultivating strong relationships with colleagues and customers.

Listed skills include Presentation Skills, Conflict Management, Information Technology, Consulting, and 23 others.

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  Business Analyst

  Qic

  Jun 2024 - Present - Brisbane, Queensland, Australia

  Responsibilities:- Acting as a trusted business analyst professional within the operations and technology division and working closely with all stakeholders (internal/external) across the organisation- Eliciting business requirements with investment management teams across QIC and translating into clear requirements for technology teams-Creating user stories to deliver the strongest business value with acceptance criteria and traceability to business processes- Performing current state analysis on existing processes and systems and creating detailed process maps to reflect as-is and to-be state- Providing guidance and clarification to technology team members responsible for developing and testing technology requirements- Maintaining strong relationships with project delivery and business teams, ensuring business requirements are clearly articulated across all stakeholders- Working within an agile environment whilst adhering to QIC methodologies- Identifying and communicating any potential project risk management areas whilst adhering to GS007 and risk requirements- Creating technical documentation across project delivery teams, including user guides for systems, user training presentations, data flow modelling, workflow diagrams and ad-hoc end user documents- Supporting the creation of test case design, test case scenarios and test data setup to ensure an effective risk-based test approach- Performing test execution across all levels of the testing pyramid, including system testing, user acceptance testing and production verification testing- Performing root cause analysis and coordinating defect triage processes to determine required resolution and workarounds for any blockers- Providing realistic and accurate estimations for project work, ensuring strict project deadlines are met within a reasonable timeframe