Michael Iola Email & Phone Number

Boston, Ma, Us

Responsible for the selection, implementation, user adoption, security, and operational support of the business application framework. Focus on front office applications such as Bullhorn and its ecosystem, job dissemination, posting products, sales products, learning management systems, and the company web sites. Work with business leaders to identify process improvements and technology solutions to support strategic initiatives. Work with corporate services team and field offices to help integrate products, drive system adoption, and help the business realize value from these applications.

Functioned in a multi-faceted role focusing on driving the development, use, integration, and advancement of our business application framework. Worked with business stakeholders, users, vendors, and partners to identify process improvement opportunities. Developed and executed on system requirements to support current and future needs.Projects: Bullhorn System Upgrade, Application Workflow Automation, Adoption Reporting, Datamirror Upgrade, Front to Back Office Integration, Custom Code Repository Build.Recognition: IT MVP Q4 2019, ACE (Awesome Customer Experience)

Woburn, Ma

Manage a team dedicated to supporting field employees with best in class recruiting and sales products. Continuously collaborate with business leaders, team members, producers and counterparts to build, enhance and improve systems and processes related to recruiting and sales workflow. Plan, execute and roll out system integrations. Manage CRM/ATS. Manage and prioritize requirement backlog with front office application, reporting/BI and development teams. Point of contact for various internal groups including; network/infrastructure, QA, marketing and innovation teams to provide business insight, feedback and direction.

Woburn, Ma

Primarily focused on managing, implementing and vetting specialty tools within our business workflow. Worked closely with leadership to understand process gaps and solutions to improve efficiency. Designated as primary point of contact between business needs and tooling vendor partnerships. Worked closely with vendors to properly implement/integrate products into business workflow. Created, tracked and analyzed reporting to manage tools and assess return on investment. Worked with internal BI and reporting teams to access data and create automated reporting when necessary. Continued to provide support to all Randstad Technologies employees through training, content management, and other general employee development tasks.

Woburn, Ma

Provided support to all Randstad Technologies employees through training, content management, and other general employee development tasks with a primary focus on CRM. Established rapport across all levels of the organization and became a master of Randstad’s internal processes and procedures. Acted as a liaison between the employees and corporate training initiatives in an effort to provide Randstad Technologies employees with the information and means necessary to do their jobs better and more efficiently.

Woburn, Ma

Placed IT professionals nationally

Beverly, Ma

Placed locum tenen medical professionals nationally

Ba, Economics And Business Administration

Activities and Societies: Recruited to play basketball, played four years, was named captain my senior year.

Education record