Michael Hack Email & Phone Number

Topeka, KS, US

Topeka, Kansas, US

Lenexa, KS, US

Contract-to-Hire

Norwell, MA, US

Atlanta, Georgia, US

Washington, DC, US

• Supervised 9 technicians that maintained accountability for $36.5M in assets on the installation and 13 remote facilities; oversaw 124 accounts, 248 account holders, and tracked the life cycle of 16K assets
• Reorganized a holding warehouse, updated the locations for 875 pieces of equipment, and found $948K in equipment that was recycled back into use
• Implemented the refresh of 4.6K workstations and network peripherals which included the replacement of $3.6M in equipment
• Modernized the annual training program, simplified the processes used by the team, and eliminated unnecessary procedures which expanded team productivity by 12%
• Audited $19M of IT acquisitions as the final approval authority, equipment included all client, server, & networking hardware for Schriever Space Force Base and globally deployed units
• Facilitated partnership with Defense Logistics Agency’s Disposition Services to perform end-of-life disposition of all sensitive IT assets per NSA guidelines; maintained no data spillage incidents for 2 years

Randolph AFB, TX, US

• Guided a team of 4 technicians that allowed 24-hour help desk support for 2K end-users; awarded the Air Force Commendation Medal
• Trained 15 personnel on system operations, directed equipment deployment, and monitored preventative & corrective maintenance on $250K in equipment
• Managed a 4-member IT refresh team that cleared a 10-month delay in system upgrades which improved organizational efficiency by 200%
• Led 5 technicians that revamped MDM/EMM solutions for the workgroup; held training for 15 technicians which allowed the department to provide 24-hour support for overseas customers
• Validated 12.5K Active Directory objects; ensured proper identity & access management and compliance organization-wide, created automated PowerShell scripts which remediated 134 critical vulnerabilities
• Architected automated enterprise MFD baseline configuration; completed $340K refresh 7 months ahead of schedule

Randolph AFB, TX, US

• Reinforced the standardization, implementation, and maintenance of a $43M multi-domain enterprise; controlled 4.8K devices for 6K users across 52 work groups; awarded the Air Force Achievement Medal
• Directed a $170K mobile device suite; trained 15 technicians delivering 24-hour command & control capabilities to senior installation leaders
• Resolved an ongoing licensing issue that was impairing mission planning and enabled the completion of 4 projects valued at $13M
• Overcame a WDS server failure; engineered 3 new servers which increased imaging capabilities from 5 to 96 systems
• Strengthened 3 missile warning systems, enhanced system alerts for senior management, and drafted standard operating procedures which guarded an $8B aircraft fleet and 2.6K personnel
• Upgraded 5 mission planning systems which restored overseas operations and the delivery of 500K COVID medical devices

- Know and practice appropriate portion control in deli production and service.- Train, direct and manage part-time cooks.- Maintain federal, state and local food sanitation guidelines as required.- Ensure all Deli Programs, including recipes, menus, promotions, and standards are followed, executed and maintained.

- Ensure optimal restaurant financial results- Provide outstanding guest service and food quality- Maintain state food regulations- Provide proper inventory management

Louisville, KY, US

- Food quality control- Maintain store finances- Ensure proper following of state food laws

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Associate Of Arts And Sciences - Aas, Information Systems Technology

General Studies

High School Diploma