Mike Apps Email & Phone Number

Irvine, California, US

• While serving as a Regional Facility Project Manager, District Sales Manager, District Service Manager, and Senior Operations Specialist my duties have included:
• Managing all facility rebranding projects (remodels and new construction) in the Midwestern United States
• Overseeing projects with an average cost of $3 - $5 million each (15-20 projects simultaneously)
• Confirm all facilities are brand compliant and negotiate exceptions to the standard when needed
• Work closely with furniture, signage, flooring, graphics, and millwork vendors to deliver on time and within budget
• Proactively advise our dealer partners of pending milestones and possible risks

Deerfield, IL, US

• As a Certified Assistant Store Manager, some of my daily responsibilities included:
• Analyze profit and loss statements to pinpoint areas for growth while developing a detailed action plan to achieve results
• Daily merchandising of products throughout the store to maximize sales
• Training newly hired or promoted Assistant Managers to build a strong team within our district
• Coaching on upselling and cross-selling with front end and pharmacy team members to drive sales
• Use of SIMS and AS400 systems to ensure accurate ordering for the store, minimizing waste and excess inventory

North Aurora, Illinois, US

• Some of my responsibilities as a Store Manager for Oberweis Dairy were:
• Hiring, training, and overseeing a staff of 30+ employees
• Coaching staff in sales techniques to maximize sales and increase store profits
• Planning and executing events within the community to creatively bring in outside sales
• Reaching out to businesses, organizations, and non-profit groups to help plan ice cream social events
• Negotiating outside contracts to reduce store expenses

Prairie Du Sac, WI, US

• As an Assistant General Manager with Culvers, my duties included:
• Hiring front and back of the house employees and overseeing a six week new-hire training program
• Weekly scheduling of employees and daily shift flow charts
• Insuring that safe food handling procedures are practiced at all times
• Daily training and coaching on customer service techniques
• Managing daily tasks and checklists for team members to keep a clean and presentable restaurant