Michael James Bedford Email & Phone Number

Quebec City, Qc, Ca

Québec, Canada

In my role as an Account Director & Business Development at Actito, I led initiatives in order to drive revenue growth and strengthen our customer relationships. My responsibilities included identifying new business opportunities for the Canadian and American Markets while managing strategic accounts, and developing long-term partnerships that aligned with our company’s goals.I worked closely with cross-functional teams to ensure our clients’ needs were met, fostering collaboration between sales, marketing, and product teams. By implementing data-driven strategies adapted to our Canadian market, I was able optimize our sales processes, enhance client retention which contributed to our entities growth.Key achievements:-Spearheaded high-value deals in the financial sector, resulting in a significant revenue growth and a long-term relationship.-Successfully developed and maintained strategic relationships with key accounts, leading to a higher retention rate and increased upsell cross-sell.Notable Achievement: I was lead for the Canadian market on the post acquisition of Smartfocus and successfully oversaw the transition of Canadian and American clients from Smartfocus to Actito by maximizing our efforts on minimizing the churn rate, resulting in a significant upsell which brought notoriety and stability to our Canadian entity.

Québec, Canada

In this role, I was responsible for driving corporate sales and expanding our client base within the hospitality sector. My main tasks included prospecting new clients, responding to RFPs, and understanding client needs to provide tailored accomodations. I managed and reorganized all activities through our CRM system, ensuring effective solicitation efforts and seamless account management.Key Responsibilities:-Prospected and engaged with potential clients to grow our corporate portfolio.-Responded to client requests and ensured their needs were met with our offerings.-Utilized CRM tools to streamline sales activities and manage client accounts effectively.-Consistently met and exceeded sales targets.-Fostered and maintained long-term business relationships with clients.-Identified and developed new market opportunities to drive business growth.Notable Achievement: Secured a long-term contract with a major corporate client in the Aviation sector, which contributed to over 50% of our annual corporate sales targets, significantly bolstering the hotel's revenue and establishing a strong market presence.

Avs Representation, Sales Techniques And Sales Operations

As part of this Sales Representative training, I consolidated my existing knowledge of sales and acquired solid skills in organizing.

Avs Business Launch (Digital), General Business Administration

This training program focused on how to launch a business, with an emphasis on digital marketing, enabled me to acquire all the necessary.

Education record

Education record