Michael Cole Email & Phone Number

Northbridge, MA, US

Waltham, Massachusetts, United States

Waltham, Massachusetts, United States

Franklin, Massachusetts

- Primary point of contact for quoting teams involving system or process issues and change discussions as North America and Latin America Regional Service Lead (RSL) - Collaborate with global RSL team to establish global consistency wherever possible and engage management in quoting concerns as needed - Provide timely and relevant updates to quoting teams.

Franklin, MA

- Primary training liaison for the International Quoting team based out of Bucharest, Romania; Organized and facilitated remote ELA trainings and biweekly reviews - Responsible for assigning and balancing workload between team members - Initiated communication with the Sales Team when my team’s primary supervisor was unavailable - Continued execution of.

Franklin, Massachusetts

- Conducted research, prepared accurate estimate/quote reports, as requested by the renewal sales team - Maintained digital contract integrity throughout the entire quoting process - Ensured accurate system component configurations for customer pricing and quoting - Utilized Catalyst, SAP, Oracle, Salesforce, Tableau, and custom programs to ensure high.

Barnes ANGB, Westfield, MA

- Separation Date: September 10, 2016- Rank: Staff Sergeant, Grade: E-5. - Secured active security clearance for the purpose of; inspecting, repairing, and maintaining aircraft systems, subsystems, components, as well as associated test equipment pertaining to the electrical and environmental aspects of the F-15 fighter plane - Required to work efficiently.