Mike Mccollum Email & Phone Number

Apple Valley, Minnesota, United States

Apple Valley, MN

Provide technical assistance with the IT Department for effective design, implementation, and administration of the City's technology infrastructure; including Microsoft Windows desktop and server network, management of virtual server environment, support of end-users, enhancement of systems operations, and implementation of IT related projects and tasks.

Apple Valley, MN

Provide first and second tier support of users in disparate business units while maintaining a variety of systems including VMWare, Tegile SAN, Cisco ASA, WSA, ESA and switches, Laserfiche, Microsoft Office, Microsoft servers and desktops active directory, group policy, point-of-sale, video surveillance, VoIP, etc.

Apple Valley, MN

First level support of users and technology in all city departments including Police, Fire, Finance, Public Works, Administration, Liquor, and Parks & Recreation.

Apple Valley, MN

Liaison between information systems and business units.Primary responsibility for multiple critical applications.Escalation point for first level support.

Apple Valley, MN

Supported internal customers in their use of specialized financial applications and general business software.Maintained employee access to various systems.Improved documentation for help desk procedures.

Zagreb, Croatia

My family and I were working with Croatian Christians to strengthen the Baptist churches in Croatia.

Minneapolis, MN

Maintained and upgraded all computers, servers, and phone system in the Minneapolis branch.

Golden Valley, MN

Responsibilities included setup and maintenance of networked server systems, system administration and user support in an environment with over thirty servers, twenty locations and eight hundred users.Established security protocols for user account administration.Administered multi-location Exchange system.Led multi-site conversion of network.

Greater Minneapolis-St. Paul Area

Technical consulting services provided to various clients on a time and materials basis.Repaired system problems.Obviated Y2K vulnerabilities.Configured rack server systems.Maintained company and client computer systems.Setup new systems for clients.Resolved client issues through technical troubleshooting.

Edina, MN

Provided second level support for users in a mixed network environment.Established security protocols for user terminations.Setup new workstations Configured printers for network connectivity.

Wayzata, MN

Taught classes on word processing, email and spreadsheets.Helped users with PC, AS/400, and printer issues.Setup new PCs for users.

Eagan, MN

Represented West Publishing to the legal community.Instructed customers, who were judges, lawyers, clerks and students, in the functionality of Westlaw and the proprietary software used for accessing it.Assisted customers with configuring their own PC and Macintosh based computers to operate at peak performance for Westlaw functionality.Mentored new.

Bachelor Of Arts - Ba, Economics

Activities and Societies: Varsity Letterman in Football, InterVarsity Christian Fellowship Steering Committee MemberIn addition to my.

Croatian Language And Culture

Activities and Societies: I am one of the photographers for the level 2 book for the Croaticum program. The picture I took for its cover.

Theology

Two online courses at a graduate level.

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Multi-sport letterman. Active in Campus Life/Youth for Christ. Public speaking (radio and TV).