Michael Quinn Email & Phone Number

Chesterfield, Missouri, Us

Chesterfield, Missouri, Us

Chesterfield, Missouri, Us

Chesterfield, Missouri, Us

St. Louis, Mo, Us

We’re a healthcare technology and innovation company driven by one simple idea: to make medicine more affordable and accessible for millions of Americans. Since 1986, we’ve been doing two things incredibly well: taking care of patients and controlling costs for our clients. By putting our patients at the center of all we do, we’re able to help 83 million Americans access the medicine they need to get, and stay, healthy. But it takes a diverse group of smart and driven individuals to achieve this.

St. Louis, Mo, Us

Monroe, La, Us

CenturyLink is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers providing network, data, voice and managed services in local, national and select international markets. CenturyLink acquired Savvis, my former company, and I was trusted to take on the Director role as they were ready to start making some real changes. Teams that need turnaround to start delivering at a high level has become my specialty, and in this role, I took on eight teams of some very smart people. I oversee infrastructure engineering, operations and support, release management, SOA tools, enterprise DBAs, network engineering, enterprise monitoring and automation and IT compliance.I care about doing good for my teams and having fun doing it. By redesigning the hiring process into a unified process with a focus on culture and lean/agile DevOps approach, we have improved the new hire success rate to 99%. In keeping with a "work hard/play hard" philosophy, I turned a conference room into a game room & arcade for my team, where we hold tournaments to relieve stress.Another operational improvement I implemented in the IT support group was to establish an Employee Bar and walk-up hours resulting in 99% satisfaction and an estimated reduction in end-user compute downtime of 100 hours per week.Results include:✔ Saved $515 K and approximately 150 hours a week by automating the employee and contractor on-boarding processes. ✔ Created savings of $2 million dollars annually in infrastructure costs by introducing service-oriented infrastructure for computing and storage needs by utilizing Cisco UCS and Nimble SAN.

Monroe, La, Us

I was promoted to senior management, taking on five teams and a 15 million dollar annual budget. I managed the IT Compliance team, including audit and compliance functions for SOX, PCI and SAS70. During this time, one of my main areas of focus was eliminating unexpected business interruption and dramatically improving customer satisfaction. I led the complete automation of DBA release functions, apart from a single push-button deployment, including rollback for all environments.Results include:✔ Improved time to release from 16+ hours to four to six hours which saved $200K in the first year.

Monroe, La, Us

In January 2011, Savvis was positioned in the Leaders quadrant of the Magic Quadrant for Cloud Infrastructure-as-a-Service and Web Hosting (2010 Edition) by Gartner, alongside 19 other web hosting providers, including AT&T, Rackspace and Verizon Business. As well, the company launched its global, cloud-focused Savvis Alliances Program for channel partners before being bought out by CenturyLink.I managed an annual aggregate budget of $2M and three teams which included release management, enterprise DBAs and IT Compliance, and a staff of 11 who were managers, developers, analysts, and engineers.Results included:✔ Improved unplanned outages by 25% and increased first-time quality by 40% by formalizing the multi-environment release cycle and process.✔ Saved $300 K annually by expanding automation of release processes and integrated legacy systems.✔ Expanded monitoring for database systems, including automation and early warning metrics which improved stability and operational effectiveness.

Alpharetta, Ga, Us

At Magnet, I got my start with development teams and understanding how they work with infrastructure. I planned and directed the upgrade and integration of technical infrastructure, including applications, systems, networks and databases to appropriately deliver core IT services to more than 800 users throughout 7 locations, providing the leadership and framework to actively identify needs and respond to critical issues. Results included:✔ Saved almost 1 million dollars in operating expenses, which was considerable for a company of Magnet's size.

Saint Louis, Mo, Us

General Studies

Associate’S Degree, Computer Science